{"id":2263292,"url":"https://alion.io/job/bliq-customer-deployment-manager-mfd","title":"Customer Deployment Manager (m/f/d)","company":{"id":2053485,"name":"Bliq","domain":"bliq.ai","url":"https://alion.io/company/bliq","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"C","score":58,"open_postings":10,"ghost_share":0.7,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-09-15T09:52:03Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-23T20:35:18Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":37},"description":"Your mission\nWe are looking for a Customer Deployment Manager who will take Bliq customers from signed agreement to successful real-world deployment, and then grow the relationship from there.\nEvery Bliq customer is effectively its own project. Their vehicles, operating model, users, integrations, economics, permits, locations, and operational requirements can all be different. Your job is to turn the commercial agreement into something that works on the road.\nYou will take over customers from the Account Executive, build the detailed deployment plan, coordinate execution across Bliq, manage the relationship with the customer, solve problems as they appear, and make sure both sides deliver what they committed to.\nThe role combines hands-on project management with customer-facing ownership. Some days you will be working through deployment plans, timelines, spreadsheets, operational requirements, and internal dependencies. On others, you will be sitting with a customer, coordinating with local authorities, resolving an operational issue, or identifying how we can expand from five vehicles to fifty.\nOnce the customer is live, you remain responsible for the relationship. Your job is to make the deployment successful enough that customers want to do more with Bliq.\nResponsibilities\nTake ownership of business customers after LOI or contract signature and lead them through deployment\n\nTranslate commercial agreements into detailed project plans with clear milestones, owners, dependencies, and deadlines\n\nDefine the operating model together with the customer and internal teams, including vehicles, fleet operations, remote operations, supervision, dispatch, service requirements, and responsibilities\n\nCoordinate stakeholders across product, engineering, operations, sales, management, external partners, and the customer\n\nKeep complex deployment projects moving and identify blockers before they become launch delays\n\nOwn customer communication throughout implementation and make sure expectations, decisions, and open issues are clear\n\nWork with local regulators, authorities, and relevant partners to ensure required permissions and operational conditions are in place\n\nCoordinate market-specific requirements across different European deployments\n\nSolve operational problems quickly once vehicles are live and make sure customers receive excellent support\n\nBuild strong relationships with customer decision-makers and operating teams\n\nTrack deployment performance and turn operational data and customer feedback into concrete improvements\n\nIdentify opportunities to expand accounts through additional vehicles, locations, use cases, or Bliq services\n\nOwn renewals and commercial expansion together with the Commercial Lead\n\nCreate clear internal reporting on project status, risks, decisions, and customer needs\n\nBuild reusable deployment processes, templates, checklists, and account management systems as we learn\n\nFeed recurring customer requirements back into product and operational priorities\n\nHelp build Bliq’s deployment and account expansion playbook from scratch\n\nYour profile\nApply if this describes you:\nYou have at least 2 years of experience in a customer-facing role involving project delivery, account management, implementation, or a comparable environment\n\nYou are obsessed with the customer experience and take problems personally until they are solved\n\nYou are an excellent project manager and can coordinate multiple stakeholders, dependencies, and deadlines without losing control of the details\n\nYou communicate clearly with customers and internally, including when something has gone wrong or a difficult decision needs to be made\n\nYou are comfortable switching between a customer meeting and detailed back-office execution\n\nYou are highly organized and reliable; once you own a project, people know it will keep moving\n\nYou are a strong problem-solver and can create structure when the problem has never been solved before\n\nYou move quickly in Google Sheets and are comfortable working with operating models, budgets, timelines, and quantitative assumptions\n\nYou have enough commercial instinct to spot opportunities to deepen and expand a customer relationship\n\nYou can work across technical and non-technical teams and translate between customer requirements and internal execution\n\nYou use AI effectively to research, prepare, document, analyze, and automate routine work\n\nYou have a figure-it-out mindset and are comfortable working with incomplete information\n\nYou can manage several customer projects simultaneously while maintaining a high standard for each\n\nYou can work professionally in German and English; additional European languages are a plus\n\nYou are based in Berlin\n\nYou are willing to travel regularly to customer deployments across Europe\n\nExperience with mobility, automotive, fleet operations, hardware, logistics, public transport, regulated industries, or physical technology is a strong plus\n\nThis role will probably not suit you if you see project management primarily as scheduling meetings, updating project trackers, and passing information between teams.\nIt will suit you if you want to own the outcome: getting a complex new technology successfully deployed with a customer, solving whatever stands in the way, and growing the partnership afterwards.\nWhy us?\nDeploy driverless vehicles with real customers in European markets\n\nOwn projects where the output exists in the physical world and can be seen operating on public roads\n\nWork across customers, technology, operations, regulation, and commercial strategy\n\nBuild Bliq’s deployment and account management model\n\nTake ownership of customer relationships with significant room to expand them\n\nWork directly with the founders, Commercial Lead, and teams building the product\n\nGain broad experience across complex technology deployment and customer operations\n\nFast decisions, direct feedback, and no bureaucracy\n\nStrong compensation package with meaningful upside for performance\n\nSignificant room to grow as Bliq expands across European markets\n\nTips for a successful application\nTell us about something complex you personally delivered from beginning to end.\n\nExplain how you handled customers and internal stakeholders when things did not go according to plan.\n\nShow us evidence of ownership. We care more about what you made happen than what your job description said.\n\nUse AI as a tool. Make sure the thinking and personality in your application are yours.","description_format":"text","description_chars":6489,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Transportation & Logistics","Autonomous Driving"],"lifecycle":[{"event":"open","at":"2026-10-11T05:39:28Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.395,"p_room":0.55,"age_days":37,"expected_fill_days":28,"reasons":["conf:33","stale_co","win:tail","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/bliq-customer-deployment-manager-mfd","json_url":"https://alion.io/job/bliq-customer-deployment-manager-mfd.json","meta":{"generated_at":"2026-10-24T00:30:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":748,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2053485},"rest":"https://alion.io/mcp/rest/get_company?id=2053485"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbliq-customer-deployment-manager-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbliq-customer-deployment-manager-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbliq-customer-deployment-manager-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bliq-customer-deployment-manager-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbliq-customer-deployment-manager-mfd"}]}