Dark Store Manager - Delhi

Blitz • Commerce • Transportation & Logistics • 9 days ago
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Salary
≈ $15k – $33k per year (Estimated)
Location
In office (New Delhi)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 27, 2026. First seen by Alion on Sep 18, 2026.

Overview
Company
Impact
Profile match

Blitz

Blitz powers last-mile logistics for D2C brands with 60-min, 2-hour, same-day, and next-day delivery. Scale your quick commerce with our Darkstore fulfillment model for ultra-fast shipping.
blitznow.in • Bengaluru • Mumbai • Hyderabad • Chennai • New Delhi • Delivery • Commerce • Transportation & Logistics • 201-500 employees
Tech stack of Blitz

ABOUT US

Blitz enables Same-Day Delivery for ECommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock growth by adapting to the latest consumer behavior trends in the eCommerce industry, making Same-Day Delivery more Convenient, reliable, and affordable. Blitz partners with enterprise brands across Fashion, Beauty & Personal Care, and Healthcare, helping them achieve 30%-40% higher conversions and 2x customer retention through best-in-class delivery experiences.

KEY RESPONSIBILITIES

  • Manage end-to-end dark store operations including inventory, order processing, dispatch, and last-mile coordination.
  • Plan daily manpower requirements including pickers, packers, and delivery executives based on order volume and demand trends.
  • Ensure accurate picking, packing, and timely dispatch of orders to meet SLA and customer expectations.
  • Monitor inventory levels, stock inward/outward, RTO handling, stock aging, and shrinkage control.
  • Maintain high standards of store hygiene, safety, and operational compliance.
  • Track operational KPIs such as order fulfilment rate, dispatch TAT, inventory accuracy, and delivery success rate.
  • Coordinate with central teams, vendors, and delivery partners to resolve operational issues.
  • Handle on boarding, training, and performance monitoring of store staff and delivery executives.
  • Provide real-time support to ensure smooth order fulfillment and excellent customer experience.
  • Identify process gaps and implement improvements to enhance efficiency and reduce operational costs.

BASIC QUALIFICATIONS

  • Minimum 3-5 years of experience in dark store, warehouse, retail operations, or logistics industry.
  • Strong understanding of dark store operations, inventory management, and last-mile delivery workflows.
  • Hands-on experience with RTO management, stock reconciliation, inventory aging, and dispatch planning.
  • Strong people management and problem-solving skills.
  • Knowledge of local geography of Patna and surrounding delivery clusters.
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