{"id":3863309,"url":"https://alion.io/job/blitz-key-account-manager-gurgaon","title":"Key Account Manager - Gurgaon","company":{"id":3785670,"name":"Blitz","domain":"blitznow.in","url":"https://alion.io/company/logo-7","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":81,"open_postings":12,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-06T07:35:22Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T07:09:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"BlitzNow enables Same-Day Delivery for eCommerce brands and enterprises, helping them deliver the best on-\ntime experiences to their customers. We simplify scalability and unlock growth for new-age eCommerce brands\nby making Same-Day delivery more convenient, reliable, and affordable.\nBrands like Decathlon, Adidas, Healthkart, Giva, and GOAT have seen 30-40% increases in website conversions\nand 2x improvement in customer retention by partnering with BlitzNow. We are a fast-growing, execution-first\nteam obsessed with delivery excellence.\nAbout the Role\nAs a Key Account Manager at BlitzNow, you will be the primary growth partner for our enterprise clients. You will\nown the relationship, the revenue, and the delivery experience for a portfolio of eCommerce brands - ensuring\nthey scale and succeed with BlitzNow month on month.\nThis is a high-ownership, client-facing role at the intersection of data, relationships, and operations. If you love\nbuilding deep client partnerships, are energised by revenue targets, and thrive in a fast-paced startup\nenvironment - this role is for you.\nKey Responsibilities:-\n1. Account Management & Retention\nOwn end-to-end management of enterprise accounts after Sales handover\nBuild and maintain strong relationships with key stakeholders at each client\nMonitor delivery SLAs and On-Time Delivery performance, aligning internal stakeholders to keep clients\non track\nBe the single point of contact for escalations and resolution across your portfolio\n2. Revenue Growth\nDrive consistent Month-on-Month revenue expansion across your account portfolio\nIdentify and execute upselling and cross-selling opportunities within existing accounts\nPitch expansion of services to new cities, categories, or fulfilment models\nProactively manage churn risk and take ownership of account retention\n3. Client Engagement\nConduct regular face-to-face meetings with client stakeholders across supply chain, eCommerce, and\nleadership\nRun structured business reviews presenting delivery performance and growth opportunities\nShare inputs on network expansion aligned to client strategy and growth plans\n4. Data & Reporting\nAnalyse delivery performance across key lanes and share actionable insights with clients\nMaintain accurate CRM records and contribute to MIS and performance reporting\nUse data to drive strategic decisions and tell a compelling story to client stakeholders\nWhat We are Looking For\nMust Have\nBachelor degree with 2-4 years of experience in Key Account Management, Client Success, or B2B\nSales\nPrior experience in logistics, eCommerce, SaaS, or supply-chain-adjacent roles strongly preferred\nAdvanced MS Excel proficiency; experience with CRM tools (Salesforce, Zoho, HubSpot, or similar)\nProven track record of owning revenue targets and growing accounts\nYou'll Thrive Here If You Are...\nData-driven - comfortable with delivery analytics, performance metrics, and data storytelling\nA relationship builder - proven ability to manage enterprise stakeholders including C-suite\nRevenue-oriented - track record of expanding wallet share within existing accounts\nAn owner - you take full accountability, escalate smartly, and operate with minimal supervision\nAn effective communicator - clear and confident in both client-facing and internal settings\nAdaptable - energised by fast-paced, ambiguous environments\nGood to Have\nUnderstanding of same-day, express, or quick-commerce delivery operations\nExperience managing delivery SLAs with D2C or eCommerce brands\nPrior experience in an incentive-linked, target-driven account management role","description_format":"text","description_chars":3573,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Courier Services"],"lifecycle":[{"event":"open","at":"2026-11-06T10:56:04Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":40,"reasons":["conf:3","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/blitz-key-account-manager-gurgaon","json_url":"https://alion.io/job/blitz-key-account-manager-gurgaon.json","meta":{"generated_at":"2026-11-09T11:02:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12437,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3785670},"rest":"https://alion.io/mcp/rest/get_company?id=3785670"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblitz-key-account-manager-gurgaon"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblitz-key-account-manager-gurgaon"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblitz-key-account-manager-gurgaon"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blitz-key-account-manager-gurgaon\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblitz-key-account-manager-gurgaon"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3863309}},{"tool":"search_jobs","arguments":{"company":"blitznow.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3863309},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}