{"id":1331535,"url":"https://alion.io/job/blitz-operations-manager-chennai","title":"Operations Manager - Chennai","company":{"id":3785670,"name":"Blitz","domain":"blitznow.in","url":"https://alion.io/company/logo-7","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":679},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-06T05:52:09Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-09-28T03:41:52Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"ABOUT COMPANY\nBlitz enables Quick Commerec and Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience.\nKEY RESPONSIBILITIES:\nDesign & build a 60-120 minute delivery network in the region, including last-mile delivery stations, dark stores/micro-fulfillment centers, and delivery teams.\nLead & coach Team Leaders and Operations Executives to deliver the highest level of customer satisfaction with On-Time Delivery as the north star metric.\nUse strong business judgment to communicate team goals, drive execution, and manage a fast-paced, high-volume quick commerce operation.\nAchieve operational excellence by setting up scalable processes and driving continuous improvements.\nImplement roster planning schedules & monitoring systems to ensure real-time fulfillment of customer orders within 60-120 mins.\nIdentify and eliminate operational inefficiencies, ensuring rapid order turnaround and seamless customer experience.\nUnderstand & fulfill client requirements related to quick commerce logistics operations.\nManage cash handling for COD orders and ensure timely reconciliation with the finance team; continuously improve payments-related processes.\nSuccess will be measured by ability to scale quick commerce delivery while improving operational efficiency and customer satisfaction.\nActively drive adoption of best practices across all operational functions.\nBASIC QUALIFICATIONS:\nGraduation degree (Math, Statistics, Engineering, Science, Business, Logistics) from an accredited university with 2-4 years of relevant experience in operations/logistics.\nExcellent written and verbal communication skills (remote & face-to-face).\nStrong metric-driven mindset with ability to dive deep into data.\nKnowledge of HR policies, employment law, and handling people processes.\nProven coaching and leadership skills with experience in building & mentoring high-performance teams.\nPREFERRED QUALIFICATIONS:\nStrong attention to detail with excellent written and oral communication.\nAbility to manage multiple priorities in a dynamic, fast-paced environment.\nDecisive, confident, and capable of influencing stakeholders.\nPrior experience in quick commerce, last-mile logistics, or hyperlocal delivery operations is a plus.","description_format":"text","description_chars":2821,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Delivery"],"lifecycle":[{"event":"open","at":"2026-09-27T10:07:22Z"}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.473,"p_room":0.36,"age_days":52,"expected_fill_days":30,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-09-28T05:41:54Z"},"pay":null,"html_url":"https://alion.io/job/blitz-operations-manager-chennai","json_url":"https://alion.io/job/blitz-operations-manager-chennai.json","meta":{"generated_at":"2026-09-28T05:41:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3873,"day_limit":5000,"remaining_today":1127,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}