{"id":4227735,"url":"https://alion.io/job/blizzard-ent-content-operations-specialist","title":"Content Operations Specialist","company":{"id":20894,"name":"Blizzard_Ent","domain":"blizzard.com","url":"https://alion.io/company/blizzard-ent","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Adobe Photoshop","optional":false},{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-14T16:19:41Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"Team Name:\nJob Title:\nContent Operations SpecialistRequisition ID:\nR028127Job Description:\nJOB SUMMARY\nWe're looking for a Content Operations Specialist (Contractor) to support the execution and delivery of China-specific World of Warcraft live operations initiatives. This role is responsible for implementing in-game and Battle.net commerce content, configuring products and rewards, managing DDS operational processes, and supporting content publishing across Blizzard's digital platforms.\nAs part of the Blizzard China team, you will work closely with franchise product managers, Live Ops, Battle.net platform teams, QA, engineering, and our publishing partner NetEase to ensure products, events, partnerships, and promotional campaigns are launched with accuracy, quality, and on-time execution. You'll own shop content configuration workflows for WoW, execute DDS configuration for all franchises, maintain operational documentation, coordinate across global and regional stakeholders, and help improve the internal tools and processes that power our live services.\nThis is a 12-month contractor position with renewal evaluated at the conclusion of each contract period.\nRESPONSIBILITIES\nExecute on the creation and configuration of products for the World of Warcraft Shop and other initiatives such as viewership incentives, commercial & brand partnerships, or special events\nParticipate in the configuration of assets, associating game content with the back-end products that will unlock access to that content\nIn conjunction with our product teams, maintain the World of Warcraft Shop schedule and layout configuration across all our active platforms\nWork with our content development team to manage and document the schedule for new product releases, initiatives, and endeavors\nTake ownership of China-specific product copy & 2D asset creation, which our publishing partner may provide\nWork alongside Live Ops, QA teams, and other relevant stakeholders to effectively triage and resolve issues occurring on the live version of World of Warcraft\nWork with our production team to iterate on and improve our internal tools & processes dedicated to content configuration and Shop management\nMaintain CN DDS operation process and execute the day to day implementation and routine reporting\nOversee other Battle.net tools usage, e.g. CMS for battle.net launcher.\nREQUIREMENTS\nFluent in both English and Mandarin Chinese\n3 years experience working in digital commerce, content operations, digital supply chains, or with digital products implementation and configuration\nExperience managing and updating shop content and campaigns under the direction of management\nAbility to work across time zones and cultures, with a global mindset.\nAbility to prioritize effectively under 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