{"id":2343640,"url":"https://alion.io/job/block-channel-expansion-manager","title":"Channel Expansion Manager","company":{"id":4294,"name":"Block","domain":"block.xyz","url":"https://alion.io/company/block","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":79000,"period":"year","method":"role_country_seniority_unknown","sample_n":335},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bitcoin","optional":false}],"status":"live","first_seen_at":"2026-08-20T19:21:45Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T00:30:55Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.\nSo we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.\nToday, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.\nAbout the role\nThe Channel Expansion Manager leads the delivery of our third party sales channels - Independent Consultants and Resellers - across international markets.\nThe role has two equally important halves. One is launching channels in new markets. The other is taking the channels we already have, many of them still immature and manually run, and making them streamlined and ready to scale. That second half means finding where a channel is breaking down, building the processes that don't yet exist, and fixing the operational problems that cap how fast a market can grow.\nThis isn't a planning role. You're the connective tissue between Channel Sales and every function expansion depends on - and you're judged on what actually ships.\nWho you are\nYou're someone who:\nBuilds where there's nothing - You're a structured thinker who thrives in ambiguity and is comfortable designing a process from scratch\nShips and fixes - You take more satisfaction in landing a change than in writing the plan for it\nIs commercially curious - You want to know what's driving the numbers, not just what the numbers are\nGets things done through others - You deliver through teams you don't manage, and you're good at it\nIs tenacious - You'll chase, challenge, and push for a decision rather than wait for one\nOperates independently - You're proactive and highly organized, and you don't need to be managed closely\nWhat you'll be doing\nScaling existing markets\nOwn a portfolio of improvement programs that take early-stage, manually run channels and make them scalable\nDiagnose where a channel is breaking down using performance data, partner feedback, and frontline input - separating root causes from symptoms\nDesign, document, and implement the processes that don't yet exist across partner onboarding, deal registration, lead routing, escalation, and support handoffs\nRemove the manual workarounds, bottlenecks, and single points of dependency that cap growth\nPrioritise the improvement backlog by impact on partner productivity, revenue, and operational risk\nLand changes properly: train the teams affected, document the new way of working, and confirm the fix has held\nLaunch delivery & market readiness\nRun the end-to-end delivery of channel launches, translating expansion decisions into live sales channels\nTurn agreed priorities into executable market plans with clear owners, milestones, dependencies, and dates\nTurn the channel proposition into a market-ready go-to-market plan covering target partner profile, recruitment, onboarding, and enablement\nCoordinate everything needed to go live - partner collateral, training, incentive mechanics, and support models\nClose out market-specific regulatory, legal, and compliance requirements with Legal, Risk, and Compliance, including partner contracting and due diligence\nHand over cleanly to the teams running each market day to day, and feed learnings back into the global playbook\nOperating model, systems & data\nWork with Sales Support and Tooling to decide how the channel should run operationally - onboarding workflows, deal registration, quoting, commission and payout, contract administration - then partner with Sales Operations, Finance, and the regions to implement it\nDefine the reporting that gives leadership visibility of partner pipeline, activation, and productivity by market and channel, working with F&S and Data Science to build it\nSurface risks to channel targets early, working with the regions who own their pipeline and forecast\nAlignment & unblocking\nAct as the single point of coordination for channel expansion across Product, Sales, Operations, Finance, Legal, Risk, Compliance, Marketing, and Enablement\nLine up the stakeholders each programme depends on, secure their commitment, and hold them to agreed deliverables and dates\nIdentify blockers early, resolve them directly where you can, and escalate with a clear recommendation where the decision sits above you\nBroker trade-offs between competing functional priorities, and communicate progress, risks, and results to senior stakeholders\nMarket analysis\nInput into the analysis behind market-level pricing, commission structures, and incentive models with Channel Sales, Product, and Finance\nResearch market and competitor channel programs, turning insight into decision-ready recommendations and business cases\nDevelop new ideas into briefs that frame the opportunity, the options, the commercial case, and your recommendation - to a standard that can go to GTM leadership\nYour experience\nRequired:\nProven experience in sales operations, business operations, program management, or channel-related roles\nDemonstrated experience designing and implementing commercial processes from scratch, and improving processes that aren't working\nA track record of diagnosing operational problems and delivering fixes that stuck - ideally somewhere scaling quickly or lacking existing structure\nAbility to run multiple complex, cross-functional programs concurrently and to a deadline\nPreferred:\nStrong commercial acumen and analytical skills, with confidence working across performance data and financial models\nExperience supporting market entry or international expansion\nFamiliarity with channel sales models, partner programs, or indirect distribution\nExperience with commission, incentive, or partner payout processes\nExperience in technology, payments, financial services, or platform-based businesses\nExperience across multiple European markets, or across APAC and the US, and comfort working across time zones\nWork environment & conditions\nReports to: Head of Expansion\nLevel: Individual contributor\nCoverage: All third party channels - Independent Consultants and Resellers - across all markets\nLocation: London United Kingdom \nHours: Full-time, with flexibility required to work across time zones\nEquipment: Computer and necessary software provided\nWhy this role matters\nEvery market we open and every partner we sign depends on someone making the channel actually work - the onboarding that doesn't stall, the deal registration that doesn't get lost, the launch that goes live on the date it was promised. That's this role. If you like walking into something half-built and leaving it running properly, this one's for you.\nApplication Guidelines\nCandidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.\nUse of AI in Our Hiring Process\nWe may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. \nContact us here with hiring practice or data usage questions.\nEvery benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.\nBlock, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.\nPrivacy Policy","description_format":"text","description_chars":9016,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Health insurance","Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cryptocurrencies","Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-12T11:48:24Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.467,"p_room":0.28,"age_days":53,"expected_fill_days":26,"reasons":["conf:2","win:tail","crowd:brand"],"computed_at":"2026-10-13T03:04:46Z"},"pay":null,"html_url":"https://alion.io/job/block-channel-expansion-manager","json_url":"https://alion.io/job/block-channel-expansion-manager.json","meta":{"generated_at":"2026-10-13T03:04:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4651,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4294},"rest":"https://alion.io/mcp/rest/get_company?id=4294"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblock-channel-expansion-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblock-channel-expansion-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblock-channel-expansion-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/block-channel-expansion-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblock-channel-expansion-manager"}]}