{"id":880177,"url":"https://alion.io/job/bloomberg-data-support-analyst-japanese-speaker-tokyo","title":"Data Support Analyst (Japanese Speaker), Tokyo","company":{"id":7892,"name":"Bloomberg","domain":"bloomberg.com","url":"https://alion.io/company/bloomberg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":40,"ghost_share":0,"stale_share":0,"repost_share":0.175,"time_to_fill_p50_days":19,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Drive","optional":false},{"name":"Microsoft Office","optional":false},{"name":"QlikSense","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:18:15Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-11-03T03:54:29Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.\nOur Team:\nThe Data Support Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data’s domain based teams to help confirm and support data related inquiries through the \"ADSK\" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.\nThe team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data’s departments: Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.\nWhat’s the role?\nOur Data Support Analysts are the front line of customer service for Data supporting both internal and external clients. In this role, your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience, team workflows and procedures. We are a large team that interacts with all areas of the business; therefore, the ability to effectively connect with partners in different regions and roles is essential.\nWe'll trust you to:\nProvide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)\nUse your customer service skills and subject matter expertise to educate and inform our clients\nBuild and maintain relationships with key internal and external stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)\nUse problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience\nEnhance customer operational performance by using Help Desk resources\nActively seek out opportunities for self-improvement, keeping up with new product training and process knowledge\nMake independent decisions to resolve customer issues with strong problem solving skills\nYou’ll need to have:\nProfessional experience working in customer service roles where you're interacting with internal and/or external clients, eg customer support or helpdesk roles\nProfessional fluency in Japanese in order to interface with clients requiring support in Japanese\nProven written and verbal communication skills in English\nProven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment\nStrong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues\nAptitude to work both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability\nDemonstrated continuous career growth within an organisation\nWe’d love to see:\nA Bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications\nExperience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions\nProficiency in Korean and/or Chinese\nProficiency in Microsoft Office suite & Google Drive\nProficiency in data analytics tools such as QlikSense or Tableau\nIf this sounds like you:\nApply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: Bloomberg Professional Services\nLearn more about our office and benefits:\nTokyo | http://www.bloomberg.com/tokyo\nDiscover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.","description_format":"text","description_chars":4597,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Korean","level":"Advanced (C1)","optional":false},{"language":"Japanese","level":"Advanced (C1)","optional":false},{"language":"Chinese","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Data & Market Intelligence","Financial News & Media"],"lifecycle":[{"event":"open","at":"2026-09-14T00:18:15Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.399,"p_room":0.28,"age_days":50,"expected_fill_days":19,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/bloomberg-data-support-analyst-japanese-speaker-tokyo","json_url":"https://alion.io/job/bloomberg-data-support-analyst-japanese-speaker-tokyo.json","meta":{"generated_at":"2026-11-03T06:10:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8471,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7892},"rest":"https://alion.io/mcp/rest/get_company?id=7892"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbloomberg-data-support-analyst-japanese-speaker-tokyo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbloomberg-data-support-analyst-japanese-speaker-tokyo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbloomberg-data-support-analyst-japanese-speaker-tokyo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bloomberg-data-support-analyst-japanese-speaker-tokyo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbloomberg-data-support-analyst-japanese-speaker-tokyo"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":880177}},{"tool":"search_jobs","arguments":{"company":"bloomberg.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":880177},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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