{"id":1980317,"url":"https://alion.io/job/bloomberg-senior-software-engineer-csp-voice-platform","title":"Senior Software Engineer - CSP Voice Platform","company":{"id":7892,"name":"Bloomberg","domain":"bloomberg.com","url":"https://alion.io/company/bloomberg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":240000,"currency":"USD","period":"year","gross":null,"usd_annual":240000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Java","optional":false},{"name":"Kotlin","optional":false},{"name":"Micronaut","optional":false},{"name":"Python","optional":false},{"name":"Quarkus","optional":false}],"status":"live","first_seen_at":"2026-10-06T23:14:46Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T07:40:35Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Our Team:\nBloomberg connects clients around the world with the financial data, news, technology, and support they rely on to make critical business decisions. The CSP Voice Platform team builds and operates one of the key systems behind that connection: Bloomberg’s global voice and call center platform.\nOur systems handle approximately 2 million client calls each year, connecting Bloomberg clients with customer support teams around the world. When a client calls Bloomberg’s helpline, our Automated Call Distribution platform welcomes them, identifies what they need, and routes them to the right person for help. Our platform also enables Bloomberg engineering teams to develop voice-enabled applications for use cases such as login validation, automated outage notifications and on-call updates. We build the APIs, services, and infrastructure that allow other teams to integrate voice capabilities into their products.\nWe also build data pipelines and analytics capabilities that turn millions of client interactions into actionable insights, helping our customer support teams improve operations and better understand how clients use Bloomberg.\nOur systems operate globally, 24x7, and sit directly in the path between Bloomberg and its clients. They need to remain available through infrastructure failures, traffic spikes, deployments, and unexpected events. You'll work on distributed systems where reliability, observability, scalability, and thoughtful architecture have an immediate and visible impact.\nIf you enjoy solving complex systems problems, building platforms used by both clients and other engineers, and taking ownership of the full project life cycle, from an idea through production release, we'd love to talk to you.\nWhat’s In It For You?\nBuild systems with direct client impact.The software you build helps connect millions of client calls with Bloomberg support teams around the world.\n\nSolve challenging distributed systems problems.Design for high availability, fault tolerance, scalability, observability, and 24x7 operation.\n\nOwn meaningful problems end to end.Work from understanding client and business needs through architecture, implementation, deployment, and production ownership.\n\nShape the future of our platform.Help evolve our architecture, APIs, engineering practices, and approach to building voice-enabled applications.\n\nWork across a broad technical landscape.Build backend services, real-time workflows, APIs, data pipelines, and platform infrastructure.\n\nGrow and help others grow.Join a collaborative engineering team that values technical curiosity, thoughtful design, knowledge sharing, and mentorship.\n\nYou'll need to have:\n5+ years of experience designing and building large-scale, highly available, and fault-tolerant systems\n\n5+ years of experience working with an object-oriented programming language such as C++, Java/Kotlin or Python\n\nA degree in Computer Science, Engineering, Mathematics, a related field, or equivalent professional experience\n\nStrong problem-solving skills and a track record of delivering practical, maintainable solutions\n\nA passion for ownership, reliability, and building systems that users depend on\n\nA drive to continuously improve systems, processes, and the overall engineering experience\n\nWe'd love to see:\nAbility to deeply understand and break down complex, ambiguous problems and communicate efficiently\n\nSense of product ownership by partnering with our business and product stakeholders to drive the vision forward\n\nExperience in mentoring junior engineers and breaking down silos across the group\n\nExperience with Java/Kotlin and Spring/Micronaut/Quarkus\n\nExperience with Cisco Telephony API or JTAPI or SIP\n\nSalary Range = 160,000 - 240,000 USD Annual + Benefits + Bonus\nThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.\nWe offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.\nDiscover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.","description_format":"text","description_chars":4606,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Data & Market Intelligence","Financial News & Media"],"lifecycle":[{"event":"open","at":"2026-10-06T23:14:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 434 · green card filings: 457","filings_12m":434,"filings_prev_12m":472,"green_card_filings_12m":457,"median_offered_wage_usd":165065,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":245}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":0.9,"age_days":5,"expected_fill_days":12,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":240000,"is_top_pay":true},"html_url":"https://alion.io/job/bloomberg-senior-software-engineer-csp-voice-platform","json_url":"https://alion.io/job/bloomberg-senior-software-engineer-csp-voice-platform.json","meta":{"generated_at":"2026-10-12T13:27:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7892},"rest":"https://alion.io/mcp/rest/get_company?id=7892"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbloomberg-senior-software-engineer-csp-voice-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbloomberg-senior-software-engineer-csp-voice-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbloomberg-senior-software-engineer-csp-voice-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bloomberg-senior-software-engineer-csp-voice-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbloomberg-senior-software-engineer-csp-voice-platform"}]}