Supply Chain Specialist - Tokyo (Japanese Speaker)

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?

We are looking for a proactive and customer focused professional to join our APAC Supply Chain team as a Supply Chain Specialist, based in Japan. This is a hybrid role that will initially focus on Equipment Return Support (ERS) for Japan, Australia & New Zealand markets, with the opportunity to progressively expand into Vendor Management support as the role matures.

In this position, you will play a critical role in ensuring a seamless client experience through effective equipment return coordination, strong stakeholder engagement, and a data-driven approach to operational excellence. Over time, you will develop broader supply chain exposure, supporting vendor performance management, operational reviews, and regional process improvements.

We’ll trust you to:

• Own and manage key metrics related to equipment return support, ensuring alignment with business goals and service standards
• Build and maintain strong relationships with external clients, gaining insight into their operational environments to support efficient equipment return processes
• Coordinate and track hardware returns, monitor billing accuracy, and identify opportunities to improve hardware collection performance
• Act as a primary point of contact for equipment return related queries from internal and external stakeholders
• Collaborate closely with Customer Support, Sales, Supply Chain, and other internal teams to support shared priorities
• Drive continuous improvement initiatives to optimize cost, service quality, and operational efficiency
• Oversee on site or third-party vendor activities related to equipment returns, monitoring performance against KPIs
• Support vendor management activities, including performance tracking, operational issue resolution, and continuous improvement initiatives
• Assist with vendor business reviews, data analysis, and preparation of performance insights
• Partner with regional supply chain and procurement teams to ensure vendor services align with operational and cost objectives
• Contribute to the development and documentation of standard processes and best practices
• Support regional initiatives aligned with transformation, sustainability, and service excellence goals

You’ll need to have:

• 4+ years of professional experience in Supply Chain, Logistics, Operations, Customer Service, or a related field
• Strong interpersonal and communication skills, with the ability to build trust with both internal and external stakeholders
• A customer centric mindset with strong problem solving capabilities
• Experience managing multiple priorities in a fast paced environment
• Solid analytical skills and experience using tools such as Microsoft Excel for data analysis
• Professional fluency in both Japanese and English (spoken and written)
• A proactive, adaptable approach with willingness to learn and grow into broader responsibilities
• Bachelor’s degree or equivalent practical experience
• Demonstrated continuous career growth within an organization

We’d love to see:

• Experience supporting or managing third-party vendors
• Exposure to supply chain KPIs, service metrics, or cost optimization initiatives
• Hands-on experience with SAP or other enterprise systems
• Experience working with regional or global teams
• Knowledge of Power BI, Qlik Sense, or similar reporting tools

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Tokyo | www.bloomberg.com/tokyo

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