{"id":1416546,"url":"https://alion.io/job/blp-digital-client-partner","title":"Client Partner","company":{"id":716964,"name":"BLP Digital","domain":"blp.digital","url":"https://alion.io/company/blp-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany","Cologne, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":158000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":48},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-09-28T19:26:39Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T08:58:57Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join BLP and help make the world’s business processes autonomous!\nOur agentic platform helps finance and operations teams worldwide remove manual work from their core business processes, so work runs end-to-end with greater control and significant productivity gains.\nToday, over 550 enterprise customers use BLP across 1,300+ deployed projects. In the processes we automate, customers achieve productivity improvements of 5 to 10 times.\nTo date, BLP remains majority employee-owned, with Goldman Sachs holding a minority stake as a growth investor. Our success is driven by deep expertise in technology and business processes, a superior product with strong product-market fit, reflected in an expanding customer base that includes Fortune 500 companies.\nBLP is one of Switzerland's fastest-growing SaaS scale-ups; we are now entering our next phase of growth. From our headquarters on Zürich's Bahnhofstrasse, we're expanding globally, with a growing presence across Europe and North America.\nJoin us and help make autonomous operations the new standard. \nLocation\nThis is a full-time position based in Munich or Cologne. Following a comprehensive onboarding period at our HQ in central Zurich (minimum one month), you will work from your home location with regular travel to client sites across the DACH region.\nTeam collaboration matters a lot to us. You will regularly spend time with the team in person, in Zurich and at our hubs, for team days, all-hands and offsites. These visits are financially supported by blp.\nYour Mission\nYou own the client outcome on our largest strategic accounts, from the moment the contract is signed to the moment the solution is running at scale, and you carry the revenue that comes with it.\nOur customers do not buy software, they buy a change in how their organization runs. Automating core processes end-to-end frees capacity that was locked in manual execution. Consolidating fragmented point solutions onto one platform lowers what the process landscape costs to own. And running those processes with full transparency gives finance something it rarely has, a reliable real-time view of what is actually happening, which is what makes forecasting and financial steering possible.\nDelivering that on a strategic account takes a full blp team: a Senior Project Manager and Project Managers, Integrations Engineers and a Technical Project Manager, a Consultant with AI Automation Specialists, and our Customer Success Engineers. Your job is to make that team deliver for your customers, to hold the relationship at executive level while it happens, and to grow the account once the value is proven. You make sure a strategic customer gets what it was promised: a custom Academy for its teams, priority support, and whatever automation effort it takes to reach the productivity we committed to.\nYou are not managing a queue and you are not running the project plan. You carry a focused portfolio of our largest customers, and you are the one person accountable for whether they consider blp a success.\nKey Responsibilities\nOwn net revenue retention and expansion across a focused portfolio of our largest strategic customers.\n\nJoin late-stage commercial discussions, shape the delivery approach with the Account Executive, and own the client kick-off.\n\nHold the steering committee seat and the relationship with the client's CFO, COO or Head of Shared Services.\n\nAct as the trusted advisor and domain expert your clients call before they call anyone else.\n\nOrchestrate the functions that serve your accounts, project management, integrations, consulting and support, without managing them directly.\n\nOwn the value case: set the baseline at go-live, track it, and defend it in the quarterly business review.\n\nBe the first point of escalation for your clients. Call a delivery review when a project is off track, require a recovery plan, and hold the organization to it.\n\nIdentify expansion early, new entities, new processes, new countries, and build the internal case for it.\n\nBe the voice of your customers inside blp: collect and structure product feedback from your accounts, and work with Product, Engineering and Sales to translate what clients need into what gets built, without losing sight of blp's own product direction.\n\nTurn your best accounts into reference customers: case studies, referenceability, and clients willing to speak publicly about blp.\n\nWhat We're Really Looking For\nThe following key attributes ensure success in this role:\nOwnership Without Authority - You deliver a number that depends on people who do not report to you, and you do it without escalating.\n\nExecutive Presence - You hold a room where a client executive is unhappy, and you leave it with a decision rather than an action item.\n\nCommercial Instinct - You see the expansion before the client asks, and you can build the business case for it.\n\nStructured Thinking - You break an ambiguous client situation into a plan with owners and dates.\n\nCustomer-First Mentality - You care about the client's business outcome, not about defending the project scope.\n\nWhat You Bring\nMaster's degree in Business, Finance, Engineering, or a related field.\n\n6+ years of experience in strategy consulting, enterprise customer success or account leadership, or senior delivery roles with commercial accountability.\n\nProven track record of owning senior client relationships in complex, multi-stakeholder organizations.\n\nExperience running steering committees and holding difficult conversations with executive sponsors.\n\nCredible on enterprise finance and supply chain processes. You do not need to configure an ERP, but you need to understand how one is used.\n\nFluent in German and English, spoken and written.\n\nBonus points for experience in ERP, AP automation, or AI-driven enterprise SaaS.\n\nHow You Grow\nClient Partners work closest to our leadership and to our largest customers. From here the paths lead into leading a team of Client Partners, into senior commercial roles, or into leading a delivery or consulting function. Many of our Client Partners come from Senior Project Manager or Senior Consultant roles, and we are explicit about what that step requires.\nBenefits\nHigh ownership environment - you shape your projects, outcomes, and career path.\n\nImpact at scale - your work powers automation across global enterprises.\n\nCross-functional exposure - work with engineers, data scientists, and business leaders daily.\n\nReal growth - fast-paced environment, steep learning curve, and structured career progression.\n\nEmployee ownership - be part of a majority employee-owned company with a best-in-class stock option program.\n\nAmazing team - become part of a driven and collaborative group of innovators.\n\nTechnology exposure - be at the forefront of AI and enjoy continuous learning opportunities.\n\nVisits & offsites - paid visits and stays at our HQ in Zurich, including collaborative team offsites.\n\nReady to build the future of ERP automation? Join us and own your impact.\nLearn more about blp and our values at https://blp.digital/company/careers.","description_format":"text","description_chars":7075,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Logistics","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-28T20:57:53Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:7","stale_co","velocity","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/blp-digital-client-partner","json_url":"https://alion.io/job/blp-digital-client-partner.json","meta":{"generated_at":"2026-10-01T18:37:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":932,"day_limit":5000,"remaining_today":4068,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}