{"id":1364960,"url":"https://alion.io/job/blue-diamond-sr-director-global-logistics","title":"SR Director - Global Logistics","company":{"id":1785651,"name":"Blue Diamond","domain":"bluediamond.com","url":"https://alion.io/company/bluediamond-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":178800,"max":241400,"currency":"USD","period":"year","gross":null,"usd_annual":241400},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-19T00:38:59Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Work Shift:\nDayPay Type:\nSalaryHourly Rate (if applicable):\nN/ATargeted Base Salary Range (if applicable):\n$178,800.00 - $241,400.00JOB OVERVIEW:\nThe Senior Director, Global Logistics is responsible for leading Blue Diamond Growers’ enterprise-wide global logistics and customer service strategy, execution, compliance, and performance. This role owns the end-to-end movement of product and post-sale customer experience across domestic and international markets, including transportation, logistics planning and deployment, third-party warehousing, logistics compliance, analytics, and Global Customer Service. The Senior Director ensures products and orders move efficiently, cost-effectively, compliantly, and in alignment with customer commitments and business priorities.As a senior functional leader, this role establishes the operating model, capabilities, performance expectations, and cross-functional alignment required to strengthen service, improve cost and reliability, manage risk, and support business growth. The Senior Director leads leaders across Logistics and Global Customer Service and partners closely with Supply Chain, Manufacturing, Sales, Demand Planning, Procurement, Finance, Quality, IT, Legal, and external logistics providers.\nRESPONSIBILITIES:\nESSENTIAL JOB FUNCTIONS\nSet and lead the enterprise strategy for global logistics and customer service, integrating transportation, deployment, warehousing, compliance, order execution, and post-sale customer support into a cohesive service model.\nLead the strategy, planning, and execution of domestic and international transportation across truckload, LTL, intermodal, rail, air freight, ocean freight, cargo, ports, and related shipping channels.\nEnsure reliable, cost-effective, and compliant movement of goods across Blue Diamond’s global supply chain while balancing service, capacity, inventory, risk, and financial objectives.\nOwn logistics planning and product deployment to ensure inventory is positioned appropriately to meet customer, market, production, and operational requirements.\nOversee third-party logistics warehousing strategy, relationships, contracts, capacity, service levels, inventory accuracy, order fulfillment, cost management, food-grade handling, and operational performance.\nOwn logistics compliance processes related to domestic and international transportation, export shipping, customs requirements, documentation, trade compliance support, carrier compliance, and applicable regulatory requirements.\nMonitor global transportation trends, capacity constraints, port congestion, freight market changes, geopolitical risks, and service disruptions; establish contingency plans and controls that protect continuity of supply and customer service.\nOwn the Global Customer Service function and the post-sale customer experience, ensuring consistent and effective execution for domestic and global B2B customers.\nBuild and advance a high-performing customer service capability aligned to customer segmentation, business priorities, and differentiated service expectations.\nDrive customer service performance through clear KPIs and accountability, including OTIF, accounts receivable support, EDI adoption, inventory health, customer scorecards, order execution, and service reliability.\nServe as the senior escalation point for complex customer, logistics, service, and operational issues; drive timely resolution, root-cause analysis, and sustainable corrective actions.\nLead customer and logistics response during critical business events, including recalls, supply disruptions, transportation interruptions, and other service-impacting events, ensuring effective communication and post-event improvement.\nPartner with Sales, Demand Planning, Supply Chain Planning, Manufacturing, and Customer Service leaders to align demand, production schedules, inventory deployment, order execution, lead times, and customer commitments.\nLead logistics and customer service analytics, reporting, dashboards, and scorecards across cost, service, capacity, carrier performance, warehouse performance, inventory deployment, OTIF, and customer experience.\nIdentify and deliver cost savings, productivity improvements, network optimization, process standardization, and continuous improvement opportunities across Logistics and Customer Service.\nPartner with Finance and Procurement to manage budgets, freight spend, accruals, forecasting, contracts, and vendor performance, and exercise sound trade-offs to achieve service and economic goals.\nChampion the implementation and adoption of systems and tools that improve order management, logistics execution, planning, visibility, analytics, and customer service in partnership with IT and Global Supply.\nLead, coach, and develop leaders and teams across Logistics and Global Customer Service; set clear goals, priorities, performance expectations, succession plans, and development plans.\nBuild a culture of accountability, collaboration, continuous improvement, agility, and customer-focused execution while leading organizational change and adoption of new processes, tools, and operating models.\nServe as the senior functional leader for cross-functional business decisions, executive escalations, strategic initiatives, and long-range capability and network planning related to Logistics and Customer Service.\nThis job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.\nMINIMUM JOB REQUIREMENTS\nBachelor’s degree in Supply Chain, Logistics, Business, Operations, International Business, or a related field.\n12+ years of progressive experience across logistics, transportation, distribution, global supply chain, customer service, or related operations, including leadership of complex or global functions.\nDemonstrated experience leading global transportation across multiple modes, including ocean, truck, rail, air, cargo, port operations, and/or intermodal shipping.\nExperience managing 3PL warehousing providers, freight forwarders, carriers, customs brokers, and other external logistics partners.\nStrong understanding of logistics compliance, international shipping, export documentation, customs processes, transportation regulations, and risk management.\nExperience leading or directly overseeing global B2B customer service, order execution, customer escalations, and post-sale service operations.\n5+ years of people leadership experience, including leadership of managers or functional leaders and demonstrated success developing talent and driving organizational change.\nDemonstrated experience managing budgets, freight spend, vendor relationships, contracts, performance metrics, and financial trade-offs.\nStrong strategic and analytical capability with demonstrated use of KPIs, dashboards, root-cause analysis, and data to improve cost, service, reliability, and business performance.\nProven cross-functional leadership and project management experience with the ability to influence senior stakeholders and align competing priorities across multiple functions.\nDemonstrated expertise with enterprise ERP/MRP and logistics systems; ability to lead adoption of tools and technology that improve visibility, execution, and customer service.\nStrong verbal and written communication skills with the ability to build trust with internal and external customers and operate effectively in a fast-moving, high-pressure environment.\nPREFERRED SKILLS AND EXPERIENCES\nExperience in food, agriculture, consumer packaged goods, manufacturing, or another highly regulated global supply chain environment.\nExperience supporting global customer shipments, export markets, strategic B2B accounts, and customer segmentation/service capability models.\nExperience with SAP and related ERP/MRP platforms, TMS, WMS, EDI, Power BI, or other logistics, order management, and analytics systems.\nExperience leading network optimization, large-scale continuous improvement, process standardization, or organizational transformation initiatives.\nAPICS, CSCMP, Lean, Six Sigma, trade compliance, or related professional certification.\nSUPERVISORY RESPONSIBILITIES\nApproximately 5 direct reports, including leaders across Global Logistics and Global Customer Service; broader responsibility includes the Global Customer Service organization with two managers and 15+ account representatives.\nPHYSICAL DEMANDS\nSitting for prolonged periods and working at a computer workstation for extended periods.\nWalking through warehouses, distribution areas, production environments, and multiple buildings; occasional stair climbing.\nOccasional bending and lifting.\nAbility to work extended days and/or weekends as business needs require, including response to critical logistics or customer service events.\nWORK ENVIRONMENT\nOffice environment; hybrid model 3 days in office as business needs require.\nRegular interaction with distribution, warehouse, and production environments.\nExposure to dust, moisture, and hot/cold temperatures when visiting operational areas.\nPeriodic domestic and international travel may be required to support customers, logistics partners, facilities, and business priorities.\nRespond to recurring peak workloads, business disruptions, and time-sensitive customer or logistics issues.\nWHY BLUE DIAMOND?\nIn addition to working at the world’s largest, state-of-the-art almond manufacturer, we offer a safe and collaborative team environment, with numerous opportunities for free training and career advancement. Check out the BDG Benefits, Health & Wellness Guide HERE.\nGrow your career. Partner with us. We Are the Almond People!\nReady to get started? Apply now!\nBlue Diamond Growers (BDG) is an Equal Employment Opportunity Employer. BDG provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information. BDG also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.","description_format":"text","description_chars":10190,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Food & Beverages","Grains, Cereals & Pasta"],"lifecycle":[{"event":"open","at":"2026-09-28T01:48:24Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.826,"p_room":0.75,"age_days":35,"expected_fill_days":47,"reasons":["conf:5","win:late"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":241400,"is_top_pay":true},"html_url":"https://alion.io/job/blue-diamond-sr-director-global-logistics","json_url":"https://alion.io/job/blue-diamond-sr-director-global-logistics.json","meta":{"generated_at":"2026-10-19T08:42:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5898,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1785651},"rest":"https://alion.io/mcp/rest/get_company?id=1785651"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblue-diamond-sr-director-global-logistics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblue-diamond-sr-director-global-logistics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblue-diamond-sr-director-global-logistics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blue-diamond-sr-director-global-logistics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblue-diamond-sr-director-global-logistics"}]}