{"id":4232367,"url":"https://alion.io/job/blue-machines-ai-forward-deployed-engineerfde-us","title":"Forward Deployed Engineer(FDE) US","company":{"id":2943,"name":"Blue Machines AI","domain":"bluemachines.ai","url":"https://alion.io/company/blue-machines-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"LangChain","optional":false},{"name":"LLM","optional":false},{"name":"OpenAI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"WebSockets","optional":false},{"name":"CI/CD","optional":true},{"name":"Datadog","optional":true},{"name":"Docker","optional":true},{"name":"FHIR","optional":true},{"name":"Grafana","optional":true},{"name":"HIPAA","optional":true},{"name":"HL7","optional":true},{"name":"Kubernetes","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Postman","optional":true},{"name":"Prometheus","optional":true},{"name":"SOC 2","optional":true},{"name":"Speech Recognition","optional":true},{"name":"Text-to-Speech","optional":true},{"name":"Twilio","optional":true},{"name":"WebRTC","optional":true},{"name":"Wireshark","optional":true}],"status":"live","first_seen_at":"2026-11-13T10:32:22Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T10:32:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role\nAs a Senior Forward Deployed Engineer at Blue Machines, you’ll own the full lifecycle of integrations between our AI platform and enterprise customer systems, from solution design through production rollout and ongoing reliability. You’ll be the technical lead on customer deployments, working across APIs, cloud infrastructure, and AI frameworks (like LangChain and LLM APIs) to ship intelligent, scalable, production-grade solutions. You’ll also help shape our integration playbook and mentor other engineers.\nWhat You’ll Do\nArchitect, build, and own complex integrations using REST APIs, WebSockets, and webhooks, with a focus on scalability, low latency, and fault tolerance\nDesign and deploy production solutions on cloud platforms (GCP / AWS / Azure), including networking, security, and cost decisions\nLead integration of AI/LLM capabilities (LangChain, OpenAI, Anthropic, or similar SDKs) into customer workflows, including prompt design, orchestration, and evaluation\nAct as the main technical contact for enterprise customers: run discovery, translate business requirements into technical solutions, and drive deployments to go-live\nDebug and resolve critical production issues across distributed systems, and lead root-cause analysis\nSet up observability, monitoring, and alerting for integration workflows, and drive automation and documentation standards\nBuild reusable connectors, frameworks, and best practices that speed up future deployments\nMentor engineers and work with Product and Engineering to feed customer insights into the platform roadmap\nTravel to customer sites as needed (roughly 10-20%)\nWhat You’ll Bring\n5-8 years of software engineering experience, including at least 2-3 years in customer-facing, solutions, or integration engineering roles\nStrong expertise in Python or Java for backend services and integrations\nRequired: deep hands-on experience deploying and operating production workloads on a major cloud platform (GCP preferred)\nA proven track record of designing and shipping large-scale integrations with enterprise systems (CRMs, contact center platforms, ERPs, internal APIs)\nStrong command of API design and authentication/authorization protocols (OAuth2, JWT, SAML/SSO, mTLS)\nPractical experience building with AI/LLM ecosystems (prompt engineering, RAG, LangChain-style orchestration, or agent frameworks)\nStrong system design skills, with experience making trade-offs around performance, reliability, and security\nExcellent problem-solving and communication skills, including comfort working directly with senior customer stakeholders\nBonus Points: Healthcare Experience\nExperience building or deploying software in healthcare, health tech, or digital health\nFamiliarity with healthcare interoperability standards (HL7 v2, FHIR) and EHR integrations (Epic, Oracle Health/Cerner, athenahealth)\nWorking knowledge of HIPAA, handling of PHI, and compliance frameworks such as SOC 2 or HITRUST\nExposure to provider, payer, or patient-engagement workflows (scheduling, prior authorization, care coordination, patient outreach)\nAlso Nice to Have\nExperience with telephony and real-time communication (SIP, WebRTC, Twilio, Genesys, Five9, Amazon Connect, Avaya) and voice AI pipelines (ASR/TTS)\nHands-on experience with Postman, Wireshark, and observability stacks (Datadog, Grafana, Prometheus, OpenTelemetry)\nStrong grasp of CI/CD, containerization (Docker), and orchestration (Kubernetes)\nPrior experience as a Forward Deployed Engineer, Solutions Architect, or Technical Consultant at a high-growth startup\nEqual Opportunity\nBlue Machines is an equal opportunity employer. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. 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