{"id":2668902,"url":"https://alion.io/job/blue-stream-fiber-launch-account-manager","title":"Launch Account Manager","company":{"id":669967,"name":"Blue Stream Fiber","domain":"bluestreamfiber.com","url":"https://alion.io/company/bluestreamfiber","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coral Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3011},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-15T03:43:18Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T05:50:32Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Blue Stream products, including video, high-speed Internet, and voice. Develop strong relationships with property management that is conducive to the sale and retention of Blue Stream products and services. Provide ongoing sales support to assigned properties. Utilizes advanced knowledge of Blue Stream's products and services as well as sales process experience to maximize sales. Works with moderate guidance in own area of expertise. Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.\nKey Responsibilities\nCoordinate with staff members working on the same account to ensure consistent service, including but not limited to Kick-Off Meetings, Townhall Meetings, and property launches. \nCollaborates with sales team to build a relationship with the customer immediately after sale as well as assisting with prospective clients. This includes setting up property referrals, and effectively communicating upselling and prospect opportunities to the sales team. \nService multiple clients concurrently, often meeting deadlines. Ensuring customers receive products and services in a timely fashion. Holding meetings with property officials to ensure clear and consistent communication. Providing internal teams with necessary information to ensure that services and process are working properly. Effectively communicates customer needs and requests to proper departments to ensure the best customer service. \nKeep records of property transactions. Forecasts and tracks account metrics for each assigned property. \nOperates as the main point of contact for assigned customer base. Assisting after hours and weekends when needed to ensure a positive customer experience. \nConsistently communicating with customer base to maintain and build a long-term relationship with the customer. \nDevelops and maintains long-term relationships with accounts. Responsible for retaining customer base and optimizing revenue through customer satisfaction. \nOnce an acquisition contract or a migration amendment is signed, it is the responsibility of the Account Manager to Process and Collect: \nA list of Board of Directors names and titles, VIPs, and \"friendlies.\" \nResident roster \nInformation on Seasonality \nFloor Plans \nAble to Interact with others in ways that give them confidence in one’s intentions and those of the organization. \nMake customers and their needs a primary focus of one’s actions, developing and sustaining productive customer relationships. \nIdentify and understand issues, problems, and opportunities. \nCompare data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences. \nAble to deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict. \nEstablish proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits. \nMaintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization. \nPossess, acquire, and maintain the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates. \nActively able to appreciate and include the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations. \nSet high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. \nSkills, Knowledge & Expertise\nBachelor’s degree (B.S.) and/or a minimum of six years of related experience. \nAbila to communicate in the English language. Bilingual in any language is a plus \nAble to organize and prioritize effectively \nProficient in Microsoft Office, Excel, and Power Point \nCable or telecommunications background preferred \n\nJob Benefits\nMedical, Dental and Vision\nPTO & Holidays\n401K + Match\nLife Insurance\nFSA & HSA\nShort Term/Long Term Disability\nLegal Plan Support & EAP","description_format":"text","description_chars":4723,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers"],"lifecycle":[{"event":"open","at":"2026-10-16T03:43:18Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.813,"p_room":0.9,"age_days":18,"expected_fill_days":36,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/blue-stream-fiber-launch-account-manager","json_url":"https://alion.io/job/blue-stream-fiber-launch-account-manager.json","meta":{"generated_at":"2026-11-02T09:18:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12998,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669967},"rest":"https://alion.io/mcp/rest/get_company?id=669967"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblue-stream-fiber-launch-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblue-stream-fiber-launch-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblue-stream-fiber-launch-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blue-stream-fiber-launch-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblue-stream-fiber-launch-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2668902}},{"tool":"search_jobs","arguments":{"company":"bluestreamfiber.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2668902},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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