{"id":4227960,"url":"https://alion.io/job/blueapache-account-executive","title":"Account Executive","company":{"id":8614,"name":"blueAPACHE","domain":"blueapache.com","url":"https://alion.io/company/blueapache","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T08:40:23Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T20:48:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 7th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.\nWe pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.\nWe have an exciting opportunity for an experienced Account Executive to join our growing team!\nRequirements\nExtensive customer experience in IT technology, MSP or related industry. \nPrevious experience working as a Customer Success or Account Executive. \nExperienced actively creating long-term, trusting relationships across multiple levels of stakeholders within our customer’s organisations. \nExperienced in identifying new opportunities and identify where risks or potential improvements can be addressed, resulting in increased sales/revenue and growth within accounts, and the ongoing retention and satisfaction of the client. \nThe ideal candidate is a highly motivated individual with strong communication skills, and a proactive nature. \nHave a natural ability to forge strong customer relationships built on trust and are comfortable engaging with senior business decision makers. \nYou have a keen interest in technology and can conceptualise consumption models. \nHigh attention to detail and commercial acumen. \nDedicated and able to work to deadlines. \nResponsibilities\nServe as the lead point of contact for all commercial matters related to your assigned client base. \nGain a detailed understanding of your assigned client base, their business drivers and objectives, and the wider industry they belong to including any challenges, threats or compliance and regulatory requirements. \nEnsure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within the CRM. Therefore, a multi-year qualified pipeline should be maintained. \nProvide quotations to customers. \nEnsure the blueAPACHE Account Governance framework is followed with relevant strategic accounts, including the required Monthly reporting meetings, Quarterly Business Reviews, and Annual strategic alignment and/or Executive engagement meetings. \nEnsure ongoing retention of customers by negotiating contract resigns prior to their current contracts expiring. Ensure re-sign engagement is occurring with appropriate lead-up time to the existing contract end date. \nWork with the Service Delivery Team on each account to continuously identify potential risks and areas for improvement that will convert to opportunities and increased revenue growth. \nLook after the ongoing retention of customers by negotiating contract resigns prior to their current contracts expiring. Ensure re-sign engagement is occurring with appropriate lead-up time to the existing contract end date. \nMaintain customer billing by regularly reviewing and auditing customer invoices in collaboration with the assigned Service Delivery Team. \nDevelop deep, trusted advisor relationships across multiple levels of client stakeholders and executive sponsors within your accounts. \nAccountable for the commercial relationship between blueAPACHE and a dedicated portfolio of blueAPACHE’s clients. \nBenefits\nblueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.\nWe offer options for you to interview virtually. \nblueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment. \nRegular social events and an awesome culture - work with a team of experts in their field Health Insurance discount with Medibank \nDiscounts on 1000’s of products \nEmployee Assistance Program from The Mind Room \nOngoing training and development including paid certifications. \nQuality hardware and laptop provided. \nEmployee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it! \n*** Please note, all offers of employment at blueAPACHE are subject to National Police Checking Service.","description_format":"text","description_chars":4610,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-11-13T08:40:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:3","win:early"],"computed_at":"2026-11-14T00:01:14Z"},"pay":null,"html_url":"https://alion.io/job/blueapache-account-executive","json_url":"https://alion.io/job/blueapache-account-executive.json","meta":{"generated_at":"2026-11-14T00:01:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8614},"rest":"https://alion.io/mcp/rest/get_company?id=8614"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblueapache-account-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblueapache-account-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblueapache-account-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blueapache-account-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblueapache-account-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4227960}},{"tool":"search_jobs","arguments":{"company":"blueapache.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4227960},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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