{"id":1922444,"url":"https://alion.io/job/bluebird-kids-practice-operations-coordinator","title":"Practice Operations Coordinator","company":{"id":668996,"name":"Bluebird Kids","domain":"bluebirdkids.com","url":"https://alion.io/company/bluebirdkids","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Palm Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":8841},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Metabase","optional":true},{"name":"Power BI","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-05T16:09:13Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-13T08:01:46Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Bluebird Kids Health\nPosition: Operations Coordinator\nDepartment: Florida-Shared\nReports To: Florida General Manager\nLocation: Florida\nTravel: Frequent travel throughout Florida, including onsite support for new-practice and new-market launches\nPosition Summary\nThe Clinical Operations Coordinator supports high-performing operations across Bluebird Kids Health’s Florida practices. This role serves as a key resource for operational workflow standardization, oversight of regulatory processes within the practices-including the Vaccines for Children (VFC) Program, Lead Program, and Clinical Laboratory Improvement Amendments (CLIA)-support of new-practice launches, and provider scheduling infrastructure.\nThe Clinical Operations Coordinator partners closely with Market Leaders, Site Supervisors, providers, receptionists, medical assistants, and centralized support teams to establish reliable operational processes, identify performance and compliance gaps, provide hands-on training and support, and promote consistency across practices.\nThis role also supports the infrastructure and standardization of provider scheduling, including templates, paid time off (PTO) tracking, on-call schedules, Saturday coverage, holiday schedules, and provider onboarding and offboarding. The Coordinator is responsible for maintaining the systems and processes that support reliable execution while partnering with Market Leaders and local practice leadership on implementation.\nKey Responsibilities\nNew-Practice and New-Market Launch Support\nAssist with and provide training for new-practice staff based on market needs, available resources, onsite team experience, and local training support.\nProvide approximately one week of pre-launch support and one week of post-launch support when appropriate, with additional onsite support based on market needs, team experience, or operational complexity.\nProvide hands-on support with staff training, workflow implementation, laboratory setup, scheduling infrastructure, and competency validation.\nAssist with rooming workflows, vaccine operations, laboratory procedures, point-of-care testing, clinical supplies, medication processes, equipment setup, and emergency-readiness processes.\nObserve operations following launch and address workflow, training, compliance, or execution gaps in real time.\nVaccine Operations and VFC Oversight\nMonitor compliance with VFC, Florida SHOTS, private vaccine, and organizational vaccine requirements in partnership with Market Leaders and practice leadership.\nSupport vaccine storage and handling training, temperature-monitoring processes, emergency planning, documentation, and inspection readiness.\nMonitor vaccine inventory trends and identify risks related to stockouts, excess inventory, expiration, or waste.\nFacilitate vaccine ordering and inventory-reconciliation processes to support reliable vaccine availability and accountability.\nAudit vaccine operations and recommend corrective actions to address workflow, documentation, inventory, or compliance gaps.\nPartner with Market Leaders and Site Supervisors to support local implementation of corrective actions and maintain readiness for VFC inspections and vaccine-related reviews.\nLead-Screening Compliance\nMonitor lead-screening completion, submission status, rejected or incomplete results, and overdue submissions across practices.\nTrack exceptions and ensure required submissions are completed within established timelines, including accurate patient, provider, facility, and testing information.\nAudit lead-screening documentation, reporting processes, and submission workflows to identify recurring workflow or compliance gaps.\nRecommend workflow or process improvements to strengthen lead-screening compliance and reporting reliability.\nPartner with Market Leaders and Site Supervisors to reinforce training, support local corrective actions, and maintain ongoing compliance with the established process.\nEscalate unresolved or recurring compliance concerns and support resolution of significant compliance issues at the practice or market level.\nLaboratory and CLIA Operations\nProvide training and oversight of standardized laboratory and point-of-care testing workflows across practices, ensuring compliance with applicable CLIA requirements and organizational laboratory policies.\nAssist with laboratory readiness, documentation, quality-control processes, specimen handling, equipment requirements, and testing workflows.\nSupport practice leaders in preparing for applicable laboratory or CLIA reviews and inspections.\nNew Equipment and Medication Request Evaluation\nCoordinate the operational evaluation of requests for new clinical equipment, supplies, medications, or related services.\nAssess requests for operational need, workflow impact, practice readiness, training requirements, standardization opportunities, and implementation considerations.\nCoordinate input from clinical, operational, finance, procurement, compliance, and other stakeholders as appropriate.\nSupport approved implementations by developing workflows, training materials, readiness plans, and ongoing monitoring processes.\nHelp ensure new equipment and medication processes are consistently implemented across applicable practices.\nProvider Schedule Management and Infrastructure\nMaintain standardized processes that support reliable provider scheduling across Florida markets.\nPartner with Market Leaders and practice leadership to ensure scheduling processes and infrastructure are consistently maintained.\nCoordinate provider template setup and approved template changes.\nSupport development and maintenance of provider on-call schedules.\nCoordinate standardized Saturday coverage schedules.\nCoordinate and maintain holiday coverage schedules.\nMaintain provider PTO tracking and support visibility into planned provider availability and coverage needs.\nIdentify scheduling inconsistencies, gaps, or process breakdowns and partner with Market Leaders to resolve them.\nProvider Onboarding and Offboarding\nCoordinate operational components of provider onboarding and offboarding in partnership with Market Leaders and centralized support teams.\nMaintain standardized onboarding and offboarding checklists, timelines, and ownership expectations.\nSupport provider schedule and template setup as part of onboarding.\nCoordinate operational-readiness activities, including clinical workflows, equipment, practice orientation, scheduling, and applicable training.\nSupport schedule, template, and operational changes associated with provider departures.\nTrack outstanding onboarding and offboarding items and escalate delays or gaps that may affect practice operations.\nOther Duties as Assigned\nPerform other duties as assigned to support practice, market, and organizational operations.\nRequired Qualifications\nBachelor’s degree required; MHA, MBA, or a related degree preferred.\nAt least three years of operations experience in an ambulatory healthcare setting.\nExperience training, coaching, precepting, or supporting team members.\nStrong organizational skills, with the ability to manage multiple workstreams, deadlines, and follow-up items simultaneously.\nStrong communication, coaching, problem-solving, and relationship-management skills.\nAbility to identify operational issues, determine root causes, and support sustainable solutions.\nAbility to travel frequently throughout Florida and remain onsite for extended periods during new-practice or new-market launches.\nPreferred Qualifications\nFamiliarity with business intelligence and data-visualization tools such as Metabase, Microsoft Power BI, Tableau, or similar platforms.\nExperience supporting basic process-improvement or performance-improvement initiatives, including identifying root causes and tracking improvement measures.\nAbility to translate data into clear, actionable information for operational leaders and frontline teams.\nStrong attention to detail and ability to validate data for accuracy and completeness.\nComfort working with data from multiple sources and organizing information into standardized reporting formats.\nExperience tracking key performance indicators, productivity measures, 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