{"id":3765869,"url":"https://alion.io/job/bluefin-noc-specialist","title":"NOC Specialist","company":{"id":672535,"name":"Bluefin","domain":"bluefin.com","url":"https://alion.io/company/bluefin-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterford, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-04T19:50:40Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T20:55:34Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Bluefin\nAt Bluefin, we thrive in a dynamic and fast-paced environment where innovation and leadership are at the forefront of everything we do. Join us in revolutionizing data security within the integrated payments industry, as we protect over 35,000 companies across 59 countries with our cutting-edge encryption and tokenization technologies. Our collaborative culture empowers you to take initiative and make impactful contributions, while our commitment to professional growth ensures you have the tools and opportunities to excel. Embrace the challenge of working in a vibrant atmosphere that values agility and leadership, and be part of our mission to create secure, frictionless experiences for businesses and their customers. If you’re ready to drive change and make a difference, we invite you to embark on this exciting journey with us!\nAbout the Role\nWe are seeking a NOC Specialist to join the Network Operations Centre in Waterford, Ireland. The ideal candidate will be tech-savvy, customer driven, and willing to work on a weekday rotating shift schedule. The main duties involve tracking and supporting of all incoming and outbound alerts, proactive monitoring of the Bluefin network infrastructure, and systems, while providing a live point-of-contact for employees and partners for all operational issues. The incumbent will also perform monitoring, analysis, and coordinate restoration of failed production services. The role is onsite, based in the Waterford office and reports to the NOC Manager.\nThe full time role will be for 32 - 40 hours on weekdays. Core rotating shift hours are:\nShift 1: Monday - Friday 08:00 - 16:00\nShift 2: Monday - Thursday 20:00 - 04:00\nShift 3: Monday - Friday 16:00 - 00:00\nShift 4: Tuesday - Friday 00:00 - 08:00\nShift 5: Monday - Friday 12:00 - 20:00\nShift 6: Monday - Friday 12:00 - 20:00\nKey Responsibilities:\nMonitor ongoing operations, networks, and IT service infrastructure performance.\nInterpret monitor alert messages and perform required actions.\nProvide technical support for all Enterprise systems.\nDesktop Patching (Implement/Verify - both Windows and Mac)\nUnderstand and implement escalation, incident management, and change management processes and procedures of the NOC.\nAid team members, System Administrators, customers, and merchants by applying technical knowledge of operations and systems.\nReview and respond to security system alerts and escalate when appropriate.\nProvide helpdesk support for internal employees.\nSome light Customer Service duties.\nOther duties as assigned.\nQualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:\nLeaving Certificate required\nThird Level qualification, preferred in a technical discipline \nAble to work rotating shifts \nUnderstanding of TCP/IP, switching, and routing\nExcellent verbal and written communication skills\nStrong analytical, troubleshooting, and research skills\nWindows and MAC experience\nExperience with Salesforce and/or Zendesk would be considered advantageous \nStrong orientation toward assisting others\nEqual Employment Opportunity\nBluefin provides equal employment opportunities to all employees and applicants without regard to gender, civil status, family status, sexual orientation, religion, age, disability, race (which includes a person’s colour, nationality, ethnic or national origins), or membership of the Traveller community, in accordance with the Employment Equality Acts.","description_format":"text","description_chars":3703,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Information Security"],"lifecycle":[{"event":"open","at":"2026-11-04T20:04:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":30,"reasons":["conf:0","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/bluefin-noc-specialist","json_url":"https://alion.io/job/bluefin-noc-specialist.json","meta":{"generated_at":"2026-11-09T21:46:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10481,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672535},"rest":"https://alion.io/mcp/rest/get_company?id=672535"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbluefin-noc-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbluefin-noc-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbluefin-noc-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bluefin-noc-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbluefin-noc-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3765869}},{"tool":"search_jobs","arguments":{"company":"bluefin.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3765869},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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