{"id":1344560,"url":"https://alion.io/job/blueshieldca-product-manager-consultant","title":"Product Manager, Consultant","company":{"id":1766006,"name":"Blue Shield of California","domain":"blueshieldca.com","url":"https://alion.io/company/blueshieldca","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":11,"ghost_share":0,"stale_share":0.455,"repost_share":0.182,"time_to_fill_p50_days":11,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Dorado Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":130000,"max_usd":237000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2427},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"HPC","optional":false}],"status":"closed","first_seen_at":"2026-06-10T21:44:29Z","employer_posted_date":"2026-06-10","last_verified_at":"2026-10-15T05:59:42Z","board_verified":false,"closed_at":"2026-10-15T05:59:42Z","days_open":126,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":126},"description":"Your Role\nThe Health Plan Correspondence (HPC) Content & Composition team, part of Member Experience Transformation, manages controls, requirements, features, prioritization, and sequencing to enhance Blue Shield’s transactional communications, including ID cards, bills, and EOBs. The Product Manager, Consultant reports to the Sr. Manager, Product Management and owns the Smart Communications suite (SmartCOMM, SmartIQ, SmartPath, SmartHUB), leading platform strategy, roadmap, feature prioritization, and stakeholder alignment. This role partners closely with content/composition teams and IT to optimize platforms and support a digital-first correspondence strategy. We seek leaders who drive results through critical thinking, teamwork, and continuous learning, while fostering individual and organizational growth.\nOur leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.\nYour Work\nIn this role, you will:\nIdentify, understand, and develop ongoing key personas for product areas\n\nExhibit natural and intuitive user empathy\n\nDetermine and analyze KPIs at a product level to establish experience success, failures, and next steps through iteration\n\nConduct secondary market research\n\nOwn the Smart Communications product suite end-to-end, including platform strategy, roadmap development, feature prioritization, and release planning to ensure the products evolve in alignment with business needs and organizational goals\n\nPartner closely with content and composition management resources to understand operational needs, translate requirements into platform enhancements, and ensure the tools effectively support simplified, standardized, and compliant template output\n\nServe as the primary liaison between HPC and IT to align platform architecture, data mapping, system integrations, deployment schedules, and technical dependencies across the Smart Communications ecosystem\n\nUtilize product management tools to create, manage, and prioritize agile team backlogs, ensuring work is sequenced to maximize value delivery and minimize risk across the correspondence portfolio\n\nPartner with Communications Governance, Legal, Mandates, and Compliance to ensure platform capabilities and configurations support regulatory requirements and that all changes are governed consistently\n\n Your Knowledge and Experience\nMinimum 6 years of experience in Product Management, Management Consulting, or Entrepreneurship.\n\nRequires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology, or equivalent experience.\n\nGraduate degree (e.g. MBA) is highly desirable.\n\nExperience with Smart Communications products (SmartCOMM, SmartIQ, SmartPath, SmartHUB) strongly preferred, with demonstrated ability to own and manage a composition platform suite end-to-end\n\nDeep understanding of transactional output technology and formats such as batch, XML, JSON, XSD, Elastic, and ERM preferred\n\nStrong process optimization skills to enhance efficiency, accuracy, and scalability\n\nExcellent communication, stakeholder management, and vendor relationship skills\n\nExperience with agile methodologies and product management tools for backlog management and roadmap execution\n\nHybrid\nThis role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.\nEmployees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.","description_format":"text","description_chars":3839,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":6,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-09-27T16:21:10Z"},{"event":"close","at":"2026-10-15T05:59:42Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/blueshieldca-product-manager-consultant","json_url":"https://alion.io/job/blueshieldca-product-manager-consultant.json","meta":{"generated_at":"2026-10-15T12:19:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18935,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1766006},"rest":"https://alion.io/mcp/rest/get_company?id=1766006"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fblueshieldca-product-manager-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fblueshieldca-product-manager-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fblueshieldca-product-manager-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/blueshieldca-product-manager-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fblueshieldca-product-manager-consultant"}]}