{"id":3318772,"url":"https://alion.io/job/bluesilo-devops-field-engineer","title":"DevOps Field Engineer","company":{"id":448087,"name":"Bluesilo","domain":"bluesilo.studio","url":"https://alion.io/company/bluesilo-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":5000,"currency":"SGD","period":"month","gross":true,"usd_annual":46848},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Hyper-V","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Terraform","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false},{"name":"Ansible","optional":true},{"name":"Configuration Management","optional":true},{"name":"Confluence","optional":true},{"name":"ITIL","optional":true},{"name":"SharePoint","optional":true},{"name":"TCP/IP","optional":true},{"name":"VLAN","optional":true}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-27T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Company OverviewBlue Silo is a technology company specialising in mission-critical, enterprise-grade software solutions for defense, government, and industrial clients. We build, deploy, and operate robust, secure, and scalable systems across both cloud and on-premises (including air-gapped) environments.\nTo support the full lifecycle of our deployed systems, we are expanding our Operations & Engineering team with a DevOps Field Engineer. This role is central to bridging cloud-based DevOps practices with hands-on, on-site deployment and support in secure client environments where availability is non-negotiable.\nRole SummaryThe DevOps Field Engineer is responsible for the deployment, configuration, operation, maintenance, and troubleshooting of Blue Silo systems across two distinct environments: cloud-based deployments (AWS, Azure, or GCP) and on-premises, often air-gapped, client sites. The role covers both software and hardware, including application platforms, servers, networking, RFID systems, and CCTV/video systems.\nThe engineer is the named first responder for production incidents under contracted Service Level Agreements (SLAs), and is expected to be on-site at affected client locations within 8 hours for critical issues. The role works closely with software, infrastructure, operations, and customer teams to ensure stable operations, secure deployments, and continuous improvement across development, staging, and production environments.\nKey Responsibilities1. Service Level Ownership & Incident Response\nAct as the named first responder for production incidents on assigned client systems under contracted SLAs.\n\nAttend the affected client site within 8 hours for critical (Severity 1) incidents, and within agreed timelines for lower severities.\n\nParticipate in an on-call rotation, including evenings, weekends, and public holidays as required by client SLAs.\n\nLead diagnosis, mitigation, and resolution of incidents; own root cause analysis and post-incident reviews.\n\nCoordinate escalation to the remote development team, vendors, and system integrators where required.\n\n2. Cloud Deployment & DevOps\nDeploy, configure, and maintain applications and supporting infrastructure on a major cloud platform (AWS, Azure, or GCP) across development, staging, and production environments.\n\nDesign, implement, and maintain CI/CD pipelines for automated build, test, and release management.\n\nImplement Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation for reproducible environment builds.\n\nSupport containerised deployments using Docker, Kubernetes, or equivalent orchestration platforms.\n\nImplement and manage cloud-native monitoring, logging, and security services.\n\n3. On-Premises & Air-Gapped Site Deployment\nPerform on-site installation, commissioning, integration, and operational readiness activities at client premises, including air-gapped and security-controlled facilities.\n\nManage offline software distribution, patching, and dependency mirroring for environments without internet access.\n\nAdminister Linux and Windows server environments, virtualisation platforms (VMware, Hyper-V), and physical/virtual networking.\n\nImplement and verify backup, replication, and disaster recovery jobs (Veeam or equivalent).\n\nMonitor system health and performance using tools such as Zabbix, addressing alerts proactively.\n\n4. Hardware & Integrated Systems Support\nConfigure, test, and troubleshoot RFID devices, readers, antennas, and associated middleware; support RFID asset-tracking integration with applications.\n\nConfigure and maintain CCTV cameras, Network Video Recorders (NVR), Video Management Systems (VMS), and related network components.\n\nTroubleshoot connectivity, streaming, storage, recording, and hardware-related issues across integrated systems.\n\nSupport integration between RFID/CCTV systems and operational workflows where applicable.\n\n5. Documentation, Compliance & Knowledge Custodianship\nMaintain comprehensive technical documentation: runbooks, architecture diagrams, configuration records, troubleshooting guides, and incident logs.\n\nEnsure operational procedures and configurations comply with project, client, and security requirements.\n\nSupport audit, inventory, and asset management activities.\n\nTranslate operational insights into updated documentation, automation, and preventive improvements.\n\nRequired Qualifications2+ years of hands-on experience in a DevOps, site reliability, system administration, field engineering, or software development role. Direct experience supporting production systems under SLA is a strong plus but not mandatory.\n\nWorking experience or solid project exposure with at least one major cloud platform (AWS, Azure, or GCP) — deploying, configuring, or operating systems.\n\nComfort working on customer premises, including environments with restricted or no internet connectivity. Prior on-site deployment experience is preferred but not required.\n\nWorking knowledge of Linux and Windows Server administration.\n\nFamiliarity with networking fundamentals: TCP/IP, VLAN, routing, firewall, and switch configuration.\n\nExposure to CI/CD pipelines, Docker, and Infrastructure as Code (Terraform or equivalent); willingness to deepen these skills on the job.\n\nFamiliarity with system monitoring tools (Zabbix preferred) and backup/recovery concepts (Veeam or equivalent).\n\nStrong analytical and troubleshooting skills across both hardware and software.\n\nExcellent written and verbal communication skills; able to work effectively with clients, developers, and vendors under pressure.\n\nWillingness and ability to be on-site at client locations within 8 hours for critical incidents, including outside standard business hours; valid driving licence and own transport preferred.\n\nEligibility to work on defense, government, or other security-sensitive projects, including any clearance, vetting, or background-check requirements specified by the client.\n\nPreferred QualificationsDiploma or Degree in Computer Engineering, Information Technology, Computer Science, Software Engineering, or a related discipline.\n\nExperience with RFID systems, asset tracking, or related hardware integration.\n\nExperience configuring and troubleshooting CCTV systems, IP cameras, NVRs, and VMS platforms.\n\nExperience supporting mission-critical or operational technology (OT) systems in defense, government, or industrial settings.\n\nExperience with container orchestration (Kubernetes) and configuration management (Ansible).\n\nCertifications in cloud platforms (AWS / Azure / GCP), Linux, Kubernetes, networking, or ITIL.\n\nFamiliarity with documentation and collaboration tools (Confluence, SharePoint, or similar).\n\nWhat We OfferA foundational role in Blue Silo's Operations & Engineering team, with direct impact on client outcomes.\n\nExposure to both modern cloud platforms and high-stakes on-premises environments.\n\nBacking from an experienced development team for complex troubleshooting and escalations.\n\nCompetitive compensation, on-call allowance where applicable, and professional development support.\n\nHow to ApplyPlease send your resume and a cover letter outlining your experience with both cloud and on-site deployments, and any SLA-bound support roles you have held, to . Include \"DevOps Field Engineer Application\" in the subject line.\nSkills\nSwitches, Monitoring Tools, Service Level Agreement, AWS, Google Cloud Platform, Resolving Client Issues, Root Cause Analysis, Cloud Deployment, Healthy Work Environment, Cloud Infrastructure, Linux Administration, Sla Management, on-call support, System Integrators, Network Switches, Software Development, Firewall Management, Developing Skills","description_format":"text","description_chars":7703,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-27T06:28:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["seen:1","win:early"],"computed_at":"2026-10-28T02:46:00Z"},"pay":{"stated_usd_annual":46848,"is_top_pay":false},"html_url":"https://alion.io/job/bluesilo-devops-field-engineer","json_url":"https://alion.io/job/bluesilo-devops-field-engineer.json","meta":{"generated_at":"2026-10-28T02:46:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3682,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448087},"rest":"https://alion.io/mcp/rest/get_company?id=448087"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbluesilo-devops-field-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbluesilo-devops-field-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbluesilo-devops-field-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bluesilo-devops-field-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbluesilo-devops-field-engineer"}]}