{"id":452215,"url":"https://alion.io/job/bluestone-com-program-manager-employee-experience","title":"Program Manager – Employee Experience","company":{"id":3285,"name":"BlueStone.com","domain":"bluestone.com","url":"https://alion.io/company/bluestone-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":85000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-02T18:45:25Z","employer_posted_date":null,"last_verified_at":"2026-09-02T18:45:25Z","board_verified":false,"closed_at":null,"days_open":54,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":54},"description":"Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services - our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.\nUsing an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.\nOur care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.\nOur success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 14th year in a row! Bluestone also achieved Top Workplace USA 2021-2026! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.\nPosition Overview:\nWe are seeking a program leader to join our lean, high-impact HR team as the Program Manager - Employee Experience. In a healthcare environment, culture and retention are directly linked to operational excellence, staff well-being, and quality patient care.\nSchedule & Location: This role requires a local Minnesota candidate who can work on-site at our downtown Stillwater, MN office 1 to 2 days per week, with hybrid flexibility for the remaining days.\nTravel: Occasional travel required (10% or less), primarily to attend the Annual Provider Conference, Bluestone Connect Events in the Bluestone markets (Minnesota, Wisconsin, Florida), and select marketing functions throughout the year.\nSalary Range: $85,000 - $100,000. Salary commensurate with experience.\nResponsibilities:\n Data, Analytics & Retention Strategy (50%)\nSurvey Administration: Own the end-to-end administration of all employee feedback mechanisms (annual engagement surveys, pulse surveys, onboarding checkpoints, exit/stay interviews).\nPredictive Insights: Translate qualitative and quantitative sentiment data into clear, actionable dashboards for executive leadership and department heads, identifying turnover risks before they escalate.\nManager Empowerment: Develop standardized action-planning toolkits, stay-interview frameworks, and intervention playbooks for business unit leaders to deploy within their specific teams.\nMetric Ownership: Track critical retention metrics-including 90-day onboarding attrition, department-level turnover, manager effectiveness scores, and engagement sentiment.\n\n Strategic Internal Communications (30%)\nExecutive & Organizational Comms: Partner with executive leadership to design clear, transparent change-management communications and organizational updates.\nCulture Narrative: Craft messaging that reinforces company values, strategic milestones, and employee value proposition across a multi-site healthcare workforce.\nFeedback Loops: Maintain active, two-way feedback channels between frontline healthcare staff and leadership to foster trust and psychological safety.\n Culture-Building & Recognition Frameworks (20%)\nRecognition Systems: Design, scale, and manage enterprise-wide recognition frameworks that celebrate employee milestones and clinical/operational performance.\nHigh-Impact Events: Oversee the strategic direction, theme, and ROI for a select few signature annual cultural events (supported by executive administrative resources for tactical execution).\nEmployer Brand: Align internal cultural initiatives with external employer brand efforts to boost frontline talent attraction and pride.\n\nQualifications:\nEducation/Certification/Experience\nBachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required. (Master’s degree preferred).\nMinimum of 5-7 years of progressive experience in corporate communications, internal communications, or public relations\n\nKnowledge/Skills/Abilities\nDemonstrated ability to analyze engagement data, spot retention trends, and present executive-ready insights.\nExceptional stakeholder management skills; proven ability to coach and hold operational leaders accountable across a matrixed organization.\nExceptional written and verbal communication skills; capable of writing for both executive audiences and frontline staff.\nExperience designing repeatable processes, managing cross-functional roadmaps, and managing program governance.\n\nDemonstrated compatibility with Bluestone’s purpose, core focus, and core values\nDemonstrated ability to read, write, speak, and understand the English language\nBluestone Benefits :\nHealth Insurance\nDental Insurance\nVision Materials Insurance\nCompany paid Life Insurance\nCompany paid Short and Long-term Disability\nHealth Savings Account (with employer contribution)\nFlexible Spending Account (FSA)\nRetirement plan with 4% matching contributions\nNine (9) paid holidays for office closures\nThree weeks (15 Days) Paid Time Off (PTO)\nMileage reimbursement program for field employees\nCompany sponsored cell phone, laptop and computer accessories\nPay Transparency\n$85,000 - $100,000 USD","description_format":"text","description_chars":5868,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Florida","iso":null,"kind":"city"},{"name":"Minnesota","iso":null,"kind":"city"},{"name":"Wisconsin","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-09-06T08:58:11Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.605,"p_room":0.45,"age_days":53,"expected_fill_days":29,"reasons":["seen:53","velocity","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/bluestone-com-program-manager-employee-experience","json_url":"https://alion.io/job/bluestone-com-program-manager-employee-experience.json","meta":{"generated_at":"2026-10-26T22:27:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30456,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3285},"rest":"https://alion.io/mcp/rest/get_company?id=3285"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbluestone-com-program-manager-employee-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbluestone-com-program-manager-employee-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbluestone-com-program-manager-employee-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bluestone-com-program-manager-employee-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbluestone-com-program-manager-employee-experience"}]}