{"id":2731064,"url":"https://alion.io/job/bluetown-it-support-technician","title":"IT Support Technician","company":{"id":3908571,"name":"Bluetown","domain":"bluetown.com","url":"https://alion.io/company/bluetown","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28592,"max":30986,"currency":"EUR","period":"year","gross":null,"usd_annual":34851},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-16T15:51:05Z","employer_posted_date":null,"last_verified_at":"2026-10-16T15:51:05Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Job Title: IT Support Technician \nLocation: Birmingham \nSalary: £28,592 - £30,986 per annum - SS3\nJob type: Permanent, full-time\nUCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. \nThe Role:\nUniversity College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician\nThe Technicians team within the Digital IT Services department provide an excellent 1 and 2 line support to students and staff across campus\nThe department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base\nThe ideal candidate will have experience of working within an Information Technology role, with good knowledge of hardware and software\nBenefits:\nGenerous allocation of annual leave29 days' paid leave per year\n12 Bank Holidays & Concessionary Days\n\nExcellent Local Government Pension SchemeEmployer Contributions - 20.9%\n\nSubsidised private healthcare provided by Aviva including a Digital GP Service.\nEmployee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support\nAnnual health MOTs with our Registered Nurse\nExcellent staff development opportunities including professional qualification sponsorship\nA variety of salary sacrifice schemes including technology and cycle.\nHybrid working opportunities\nFree on-site gym membership\nExtra Information:\nAll applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.\nClosing Date - Sunday 1 November 2026. \nInterview Date - Wednesday 18 November 2026. \nPlease click APPLY to be emailed a link to the role on our Careers site, where you need to complete our application form in order to be considered.\nCandidates with the experience or relevant job titles of: IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support will also be considered for this role.","description_format":"text","description_chars":2410,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Gym membership","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Security Compliance"],"lifecycle":[{"event":"open","at":"2026-10-16T17:56:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["seen:0","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":34851,"is_top_pay":false},"html_url":"https://alion.io/job/bluetown-it-support-technician","json_url":"https://alion.io/job/bluetown-it-support-technician.json","meta":{"generated_at":"2026-10-19T00:47:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":282,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908571},"rest":"https://alion.io/mcp/rest/get_company?id=3908571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbluetown-it-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbluetown-it-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbluetown-it-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bluetown-it-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbluetown-it-support-technician"}]}