Email Campaign Operations Specialist
CareerArc Code
CA-SW
Hybrid: #LI-Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
The Web Operation Specialist will be responsible for timely and accurate execution of our production and back-office systems including bmc.com and related web properties. As a member of our web production team, they will work on content authoring updates and translations, site maintenance, quality assurance, governance, and user experience under the direction of the Sr. Manager of Web Operations.
- 6-9 years of experience in Campaign Operations, Marketing Automation, Email Marketing, or Marketing Operations.
- Minimum 3 years hands-on experience with Salesforce Marketing Cloud Account Engagement (MCAE/Pardot).
- Strong experience executing enterprise B2B email marketing programs at scale.
- Experience building and managing emails, nurture programs, landing pages, forms, automation rules, Engagement Studio programs, and audience segmentation.
- Strong understanding of email marketing best practices, campaign execution, personalization, and lifecycle marketing.
- Working knowledge of Salesforce CRM.
- Experience supporting global marketing organizations.
- Strong understanding of email deliverability fundamentals, including SPF, DKIM, DMARC, bounce management, and list hygiene.
- Experience with Jira, Workfront, Asana, ServiceNow, or similar workflow management tools.
- Excellent analytical, troubleshooting, organizational, and communication skills.
- Exceptional attention to detail and commitment to quality.
- Salesforce Marketing Cloud Account Engagement Specialist Certification.
- Experience supporting enterprise SaaS or technology organizations.
- Experience executing global, multi-region marketing campaigns.
- Experience with complex lifecycle nurture programs.
- Familiarity with campaign attribution and marketing analytics.
- Experience with Power Automate, Zapier, n8n, or similar automation platforms.
- Experience using AI-assisted productivity and workflow tools.
- Knowledge of responsive email design and accessibility best practices.
- Experience mentoring or coaching junior marketing operations professionals.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Min salary
1,588,350
Mid point salary
2,117,800
Max salary
2,647,250
Min Salary - NEW
1,588,350
Max Salary - NEW
2,647,250