{"id":3479376,"url":"https://alion.io/job/bmc-software-lead-principal-forward-deployed-engineer-control-m-ai","title":"Lead / Principal Forward Deployed Engineer - Control-M AI","company":{"id":58475,"name":"BMC Software","domain":"bmc.com","url":"https://alion.io/company/bmc-software","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0.364,"time_to_fill_p50_days":15,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":145000,"max_usd":271000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":202},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"AWS Bedrock AgentCore","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Kubernetes","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Windows","optional":false},{"name":"Airflow","optional":true},{"name":"Databricks","optional":true},{"name":"dbt","optional":true},{"name":"LangChain","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"Snowflake","optional":true},{"name":"Spark","optional":true}],"status":"live","first_seen_at":"2026-10-29T19:42:51Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T09:59:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Remote: #LI-Remote\nBMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.\nControl-M orchestrates the application, data, and AI workflows that the world’s largest enterprises depend on, and we are building generative and agentic AI into every stage of that lifecycle - designing, building, running, troubleshooting, and remediating workflows. Shipping AI capabilities is only half the job. The other half is making them work, and stick, at customers who run their most critical business processes on Control-M.\nAs a Forward Deployed Engineer (FDE) in Control-M Product Management, you will embed with a small set of strategic customers and design partners, get Control-M’s AI capabilities running in their real environments, and bring back the evidence that shapes what we build next. You will write code, build workflows, and stand up integrations. Your success will be measured on adoption, on customer outcomes, and on the product changes your insights drive.\nThink of it as a product manager with an engineer’s toolkit. You will go deep with a few lighthouse customers, working side by side with the product managers, architects, and R&D leaders who own the Control-M roadmap.\nWhat You’ll Work On\nDepending on customer priorities and your strengths, you will take Control-M AI capabilities from first conversation to production use in areas such as:\nAI operations & remediation - the Jett AI assistant, AI Execution Insights, and AI-driven troubleshooting and root-cause analysis\nAI-assisted workflow design - natural-language workflow creation with AI Workflow Creator and AI Pilot for Planning\nAgentic orchestration - orchestrating AI agents and LLM pipelines (for example, LangGraph and Amazon Bedrock AgentCore) alongside the application and data workflows customers already run\nData orchestration & assurance - reliable pipelines across modern data platforms, with Data Assurance validating data quality as it moves\nAI governance & enterprise controls - guardrails, auditability, access control, and human-in-the-loop approvals\nIntegrations & Jobs-as-Code - the Control-M Automation API, CI/CD pipelines, and custom integrations with customer systems\nHere is how, through this role, you will contribute to BMC’s and your own success:\nCustomer Discovery & AI Adoption\nEmbed with strategic Control-M customers and design partners to understand their workflows, operating models, and the business outcomes that matter most.\nRun hands-on discovery workshops to identify high-value AI use cases, and agree on measurable success criteria before work starts.\nDiagnose what is holding back AI adoption - technical gaps, security and compliance concerns, process friction, or trust - remove those blockers, and take customers from pilot to production.\nBuild & Deploy\nPrototype and deliver working solutions fast: configure Control-M AI capabilities, define workflows as code, and write the integrations and scripts (Python, REST APIs) that connect them to customer systems.\nDesign and implement agentic and LLM-powered workflows orchestrated by Control-M, including tool calling, retrieval, evaluation, and human-in-the-loop approvals.\nWork across real customer environments - Control-M SaaS and self-hosted, hybrid cloud, mainframe, ERP, and data platforms - and harden prototypes with enterprise-grade security, auditability, and observability.\nProduct Feedback & Roadmap Influence\nBe the voice of the field inside Product Management for AI capabilities: turn what you see at customers into clear, prioritized requirements, user stories, and defect reports.\nPartner with Product Managers, UX, and R&D to shape the Control-M AI roadmap, and validate early releases with design partners ahead of general availability.\nMeasure the impact of AI capabilities - adoption, time saved, failures avoided, time to resolution - and use the data to sharpen product priorities.\nScale & Enablement\nCodify what works into reusable assets: reference architectures, workflow templates, prompt libraries, integration patterns, and adoption playbooks.\nEnable Customer Success, Solution Engineering, Professional Services, and partners to repeat successful deployments at scale.\nBring credible, hands-on stories from the field to customer briefings, executive meetings, analyst sessions, and events.\nWhat Success Looks Like\nProduction adoption: Control-M AI capabilities move from pilot to everyday production use at the customers you support. This is the northstar for this role. \nFaster time to value: Customers go from first workshop to a working, measurable AI use case in weeks, not quarters.\nProduct impact: Your field insights turn into shipped product improvements, new integrations, and better out-of-the-box experiences.\nReuse at scale: Your templates, patterns, and playbooks are picked up by other teams, partners, and customers.\nTrusted advisor: Customers ask for you by name when they want to put AI to work in mission-critical operations.\nTo ensure you’re set up for success, you will bring the following skillset & experience:\n8+ years in software engineering, solutions or sales engineering, solution architecture, or technical consulting, including 3+ years working directly with enterprise customers.\nStrong hands-on skills in Python (or a similar language), REST APIs, JSON/YAML, and scripting; you build working software quickly and pragmatically.\nPractical experience building with generative AI - LLM APIs, prompt design, retrieval, tool calling, and agent frameworks - and sound judgment about where AI does and does not belong. You don’t need to be an ML researcher; you do need to know how to make AI useful, safe, and reliable in production.\nSolid grounding in enterprise infrastructure: AWS, Azure, or GCP; Linux and Windows; containers and Kubernetes; CI/CD; security and identity.\nProven ability to lead discovery with technical and business stakeholders and turn ambiguous problems into working solutions and clear product requirements.\nStrong product instincts: you naturally ask “should this be in the product?” and can turn a one-off customer fix into a reusable capability.\nExcellent written and verbal communication skills, with the ability to influence operators, architects, and executives alike.\nWhilst these are nice to have, our team can help you develop in the following skills:\nWorkload automation and orchestration - Control-M strongly preferred; other enterprise schedulers or Apache Airflow also valuable\nData engineering and modern data platforms (e.g., Databricks, Snowflake, Spark, dbt)\nAgentic AI frameworks, protocols, and platforms (e.g., LangGraph, Model Context Protocol, Amazon Bedrock), including evaluation and guardrails\nIT operations, observability, SRE, or DevOps\nMainframe, SAP, or other enterprise application environments\nRegulated industries such as financial services, insurance, healthcare, or the public sector\nPrior experience as a forward deployed engineer, solutions architect, or technical product manager at an enterprise software company\n#LI-Remote\nCA-DNP\nOur commitment to you!\nBMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!\nIf after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!\nBMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.\nBMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.","description_format":"text","description_chars":8478,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Technology","DevOps & Platform Engineering"],"lifecycle":[{"event":"open","at":"2026-10-29T19:42:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12 · green card filings: 3","filings_12m":12,"filings_prev_12m":14,"green_card_filings_12m":3,"median_offered_wage_usd":149500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/bmc-software-lead-principal-forward-deployed-engineer-control-m-ai","json_url":"https://alion.io/job/bmc-software-lead-principal-forward-deployed-engineer-control-m-ai.json","meta":{"generated_at":"2026-10-31T11:54:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18367,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58475},"rest":"https://alion.io/mcp/rest/get_company?id=58475"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbmc-software-lead-principal-forward-deployed-engineer-control-m-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbmc-software-lead-principal-forward-deployed-engineer-control-m-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbmc-software-lead-principal-forward-deployed-engineer-control-m-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bmc-software-lead-principal-forward-deployed-engineer-control-m-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbmc-software-lead-principal-forward-deployed-engineer-control-m-ai"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3479376}},{"tool":"search_jobs","arguments":{"company":"bmc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3479376},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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