{"id":2163828,"url":"https://alion.io/job/bmc-software-lead-sre","title":"Lead SRE","company":{"id":58475,"name":"BMC Software","domain":"bmc.com","url":"https://alion.io/company/bmc-software","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":12,"computed_at":"2026-10-10T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":152925,"max":254875,"currency":"USD","period":"year","gross":null,"usd_annual":254875},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Hallucination","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Langfuse","optional":false},{"name":"Linux","optional":false},{"name":"LLM","optional":false},{"name":"LLMOps","optional":false},{"name":"OpenSearch","optional":false},{"name":"OpenShift","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Self-Healing","optional":false},{"name":"AgentOps","optional":true},{"name":"Agile","optional":true},{"name":"Multi-Agent Systems","optional":true},{"name":"Ollama","optional":true},{"name":"vLLM","optional":true}],"status":"live","first_seen_at":"2026-10-09T08:53:20Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T01:17:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"CareerArc Code\nCA-SW\nHybrid: #LI-Hybrid\nBMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.\nAbout the Role\nYou build, operate, and continuously improve reliable, scalable, secure, and observable AI/ML and Generative AI platforms in production - supporting the full lifecycle from deployment and monitoring through incident management, optimization, and continuous improvement.\nAt this level you execute defined work with guidance and grow through review and mentorship.\nScope at this level: Completes defined operations/observability tasks with guidance; learns AI failure modes and on-call basics.\nOrganizational impact expected: Contributes reliable work to a project.\nKey Responsibilities\nCore responsibilities for this role:\nBuild and operate production-grade infrastructure and operational frameworks for LLM, GenAI, RAG, and Agentic AI applications.\nDefine and defend SLOs/SLIs for agent and model behaviour - latency, availability, quality, and cost.\nMonitor production AI systems for performance, drift, hallucination rates, and quality regressions; act before customers are affected.\nLead incident response for AI systems: detection, triage, mitigation, and blameless post-mortems.\nBuild runbooks, automation, and self-healing for common AI operational issues; participate in on-call as required.\nOperate model/agent lifecycle in production: versioning, rollout, rollback, and safe promotion with evaluation gates.\nManage LLM cost, capacity, and scaling; manage model serving/inference infrastructure.\nMaintain observability/tracing for agents, tools, and prompts (Langfuse, OpenTelemetry, OpenSearch).\nOperate AI/ML workloads on IBM Z where required; harden the AMI Platform for reliability, scalability, and security.\nPartner with AI Engineers, Data Scientists, DevOps, and Security to embed reliability from design onward.\nMust-Have Skills & Experience\n· SRE fundamentals - SLOs/SLIs, monitoring, alerting, incident management (depth scales with level).\n· Linux, networking, distributed systems, troubleshooting, performance analysis.\n· CI/CD and DevSecOps practices; containers/orchestration (Docker, Kubernetes, OpenShift); cloud platforms.\n· Generative AI/LLM literacy; RAG/agents/tooling concepts as level requires.\n· MLOps/LLMOps tooling and AI observability as level requires.\n· Scripting/automation (Python, Bash); security-first, calm incident handling.\n· Linux/scripting fundamentals; exposure to monitoring or cloud (project/internship OK).\n· Curiosity about how LLM/agent systems fail in production.\n· Calm, careful work under guidance; readiness for eventual on-call with support.\n· Past experience: Contributed to monitoring, runbooks, or operational fixes within an existing workflow; basic exposure to cloud/containers.\n· Delivery evidence: Reliable execution of defined ops tasks; clear notes; careful changes under guidance.\n· Shared expectation: Completes defined tasks with guidance and checks work carefully.\nNice-to-Have Skills\n· Agent frameworks and AgentOps for multi-agent systems.\n· LLM cost-optimization and inference-serving stacks (vLLM, Ollama).\n· Enterprise on-prem or hybrid deployments; Agile/Atlassian.\n#LI-Remote\nOur commitment to you!\nBMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!\nIf after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!\nBMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.\nBMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.\nThe annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.\nThe range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.\nAt BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $152,925 - $254,875\nMin salary\n152,925\nMid point salary\n203,900\nMax salary\n254,875\nMin Salary - NEW\n152,925\nMax Salary - NEW\n254,875","description_format":"text","description_chars":5398,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["DevOps & Platform Engineering","IT Service & Asset Management"],"lifecycle":[{"event":"open","at":"2026-10-09T08:53:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12 · green card filings: 3","filings_12m":12,"filings_prev_12m":14,"green_card_filings_12m":3,"median_offered_wage_usd":149500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":7}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":12,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":254875,"is_top_pay":true},"html_url":"https://alion.io/job/bmc-software-lead-sre","json_url":"https://alion.io/job/bmc-software-lead-sre.json","meta":{"generated_at":"2026-10-11T01:53:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2803,"day_limit":5000,"remaining_today":2197,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58475},"rest":"https://alion.io/mcp/rest/get_company?id=58475"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbmc-software-lead-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbmc-software-lead-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbmc-software-lead-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bmc-software-lead-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbmc-software-lead-sre"}]}