{"id":1363588,"url":"https://alion.io/job/bmw-group-careers-cic-intern","title":"CIC Intern","company":{"id":1044994,"name":"BMW Group","domain":"bmwgroup.com","url":"https://alion.io/company/bmw-group-pressclub","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":710},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:47:13Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-12T22:58:54Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"With its brands BMW, MINI and Rolls-Royce the BMW Group is one of the world’s most successful premium manufacturers of automobiles and motorcycles as well as a provider of premium services for individual mobility. The engine for the intensity and attraction of our products and services is the passion of our employeesAt BMW Group Financial Services Hellas we complete the BMW Group's range of mobility services in Greece, offering tailored financial solutions like credit financing and leasing.Support the daily handling of customer inquiries (phone, email, and digital channels).\nWhat awaits you?\nAssist in processing and reviewing customer requests (account updates, documentation)\nEnsure data accuracy and completeness in systems before processing or activation\nMonitor and follow up on pending customer cases to ensure timely resolution \nCoordinate with internal stakeholders (e.g., Sales, Aftersales, Operations) to ensure smooth case handling\nSupport documentation management, archiving, and digitalization activities\nContribute to customer journey improvements by identifying inefficiencies and proposing enhancements\nAssist in maintaining internal tracking tools, reports, and service KPIs\nProvide administrative support to the Customer Service team as required\nSupport of development and drive execution of local CRM strategies (outbound campaigns)\nWhat should you bring along?\nUniversity degree in Business Administration or Auto Mechanical Engineer, or a related field.\nEffective communication and customer-oriented approach.\nHigh process orientation and strong networking skills.\nExcellence in Digital Services.\nGood Microsoft Office skills.\nFluency in Greek and English, both written and verbal.\nEagerness to learn, take initiative, and develop within a professional environment.\nAbility to work collaboratively in a team and manage multiple tasks.\nA digital mindset, with curiosity to explore innovative tools and AI-driven solutions.\nWhat do we offer you?\nIn addition to the motivating working environment in our dynamic teams, we offer:\nContinuous Training & Development opportunities.\nA flexible working environment.\nWell-being initiatives with various events.\nIf the answer is yes, then do not miss the opportunity to apply and #shareyourpassion\nAfter the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. 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