{"id":2907129,"url":"https://alion.io/job/bmw-techworks-india-msd-crm-expert-software-developer","title":"MSD CRM Expert Software Developer","company":{"id":4445239,"name":"BMW TechWorks India","domain":"bmwtechworks.in","url":"https://alion.io/company/bmw-techworks-india","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, 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Developer\nLocation\nPune\nExperience:\n15-20 years.\nWhat awaits you/ Job Profile\nAs an Expert Software Developer for MSD CRM, your role requires a hands-on execution who thrives in a dynamic environment, capable of balancing technical leadership with stakeholder collaboration.\nOwn the end-to-end architecture of MSD CRM solutions, ensuring alignment with business goals and technical best practices.\nDrive innovation to enhance CRM capabilities and introduce cutting-edge solutions.\nEstablish and enforce technical processes, governance for CRM projects.\nCollaborate closely with cross-functional teams to translate business requirements into scalable and secure CRM architectures.\nEvaluate new technologies and tools to continuously evolve the CRM platform.\nEnsure high availability, performance, security, and compliance of CRM systems.\nMentor and guide development teams on architecture and implementation best practices.\nWhat should you bring along\nBachelor’s or master’s degree in engineering.\n15+ years of experience in IT, with significant experience in CRM architecture, preferably Microsoft Dynamics 365 CRM.\nProven track record of owning and delivering enterprise-grade CRM solutions.\nStrong ability to act as a trusted advisor and Single Point of Contact for business and product teams.\nSolid understanding of CRM customization, integration, and extension capabilities.\nExperience in establishing architecture processes, technical cadences, and governance.\nStrong stakeholder management and communication skills.\nStrategic mindset with hands-on technical expertise in CRM solution design.\nExperience working in Agile and collaborative environments\nMust have technical skill\nDeep expertise in Microsoft Dynamics 365 CRM architecture, customization, and integration.\nStrong knowledge of Power Platform components (Power Automate, Power Apps, Power BI).\nExperience with Azure services relevant to CRM (Azure Functions, Logic Apps, Service Bus).\nProficient in solution design patterns, data modelling, and security within MSD CRM.\nExperience with API management and integration frameworks (REST, SOAP, Azure API Management).\nKnowledge of CRM deployment models, ALM, and DevOps practices.\nProficiency in C#, .NET, and JavaScript for CRM customization.\nExperience in designing scalable, secure, and maintainable CRM solutions.\nUnderstanding of identity and access management (Azure AD, OAuth).\nFamiliarity with cloud architecture principles and hybrid cloud scenarios.\nGood to have technical skills\nMicrosoft Certified: Dynamics 365 Solution Architect Expert or related certifications.\nExperience with AI and automation integration within CRM platforms.\nExperience with data analytics and reporting tools linked to CRM data.\nUnderstanding of enterprise architecture frameworks and best practices.\nExposure to other CRM platforms and comparison 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