{"id":1343957,"url":"https://alion.io/job/bny-2027-bny-internship-program-client-service-london","title":"2027 BNY Internship Program - Client Service (London)","company":{"id":1764503,"name":"BNY","domain":"bny.com","url":"https://alion.io/company/bny","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":106,"ghost_share":0,"stale_share":0.736,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-24T13:45:05Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-11-14T01:21:33Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Client Service Practice\nBNY’s Client Service Practice delivers a high-quality, client-first experience across our businesses by supporting day-to-day service, issue resolution and ongoing client engagement. The 2027 Client Service Internship Program offers driven students hands-on exposure to the practice through strategic projects aligned to client support, service delivery, onboarding, reporting, process improvement and relationship management. In a fast-paced environment, interns will gain insight into BNY’s client service model, collaborate across business, operations and technology teams, and build the communication, analytical and problem-solving skills needed to help deliver timely, accurate and effective client outcomes.\nWhat you will do\nSupport the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.\n\nTrack service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.\n\nAssist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.\n\nWork across operations, service, and relationship teams to keep communication clear and next steps on track.\n\nSkills you will build\nClient-centric problem solving\n\nClear written and verbal communication\n\nAttention to detail and ownership mindset\n\nProcess improvement and service analytics\n\nPrioritization and escalation judgment\n\nImpact you will have at BNY\nHelp improve how quickly and effectively client needs are addressed.\n\nSupport service experiences that build trust and strengthen long-term relationships.\n\nContribute to process improvements that make work better for both clients and internal teams.\n\nWhy this could be a fit for you\nThis role is a great match if you like fast feedback loops, collaborative problem-solving, and work where you can clearly see the outcome of your efforts.\nSummer Internship Program\nThe BNY Summer Internship Program offers high-potential students a dynamic 10-week experience designed to accelerate development, build professional networks, and provide meaningful exposure to one of the world's leading financial services institutions. Through a skills-driven talent model, interns gain insight into the capabilities, platforms, and functions that power BNY's global franchise while contributing to impactful business initiatives.\nFrom day one, interns are immersed in BNY's collaborative and innovative culture through:\nEnterprise-wide onboarding and development programming, including an in person immersive induction experience, executive speaker series, skill development, and networking opportunities.\n\nMeaningful project work aligned to key business practices and platforms, providing hands-on experience, skill development, and real-world business impact.\n\nStructured mentorship and career support from managers, senior leaders, peer mentors, business stakeholders, and dedicated program managers.\n\nExposure across practices, platforms, and teams, building a broad understanding of BNY's integrated business model.\n\nProfessional, technical, and financial services training designed to strengthen business acumen and prepare participants for long-term career success.\n\nA premier early-career experience, backed by senior leadership and designed to develop the next generation of talent for BNY's global workforce.\n\nProgram eligibility:\nEnrollment in a 3 or 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred\n\nGraduating in Dec 2027 or Summer 2028\n\nOn track to achieve a 2.1 or higher\n\nDoes not require sponsorship for employment visa status (now or in the future) in the country where applying.","description_format":"text","description_chars":3732,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Natural Language Processing","Property & Casualty 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