{"id":1723134,"url":"https://alion.io/job/bny-vice-president-client-operations-manager-6","title":"Vice President, Client Operations Manager","company":{"id":1764503,"name":"BNY","domain":"bny.com","url":"https://alion.io/company/bny","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":129,"ghost_share":0,"stale_share":0.581,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":121000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Edge AI","optional":false}],"status":"live","first_seen_at":"2026-10-02T08:20:34Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-18T18:45:35Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Vice President, Client Operations Manager\nAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.\nRecognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.\nWe’re seeking a future team member for the role of Vice President, Client Processing Manager to join our Conventional Trust team. This role is located in Manchester, UK.\nIn this role, you’ll make an impact in the following ways:\nLead and manage teams responsible for client processing operations, ensuring adherence to service standards and regulatory requirements by demonstrating strong leadership and organizational skills. \nDevelop and implement process improvements to enhance operational efficiency, leveraging data-driven insights and innovative solutions. \nCollaborate with cross-functional teams to resolve complex client issues, utilizing expertise to provide effective solutions. \nMonitor and assess performance, ensuring alignment with strategic objectives and client expectations. \nDrive strategic initiatives contributing to the overall business strategy. \nDevelop staff to maximize individual contributions, professional growth, and effective team collaboration. \nFoster a culture of continuous learning and development within the team, promoting professional growth and advancement. \nResponsible for the achievement of team goals and talent management. \nTo be successful in this role, we’re seeking the following:\nBachelor’s degree in Business, Finance, or related field preferred \nExperience in Corporate Trust or Conventional Trust and Operations management \nContinuous improvement mentality \nTechnical knowledge of Agile Methodology and Six Sigma preferred \nEffective communication and collaboration skills across diverse teams \nExperience in implementing Digital Tools \nAt BNY, our culture speaks for itself, check out the latest BNY news at:\nBNY Newsroom\nBNY LinkedIn\nHere’s a few of our recent awards:\nAmerica’s Most Innovative Companies, Fortune, 2025 \nWorld’s Most Admired Companies, Fortune, 2025 \n“Most Just Companies”, Just Capital and CNBC, 2025 \nOur Benefits and Rewards:\nBNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.\nBNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.","description_format":"text","description_chars":3325,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Natural Language Processing","Wealth Management & Financial Advisors","Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-02T21:21:41Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.417,"p_room":1,"age_days":14,"expected_fill_days":57,"reasons":["conf:0","stale_co","evergreen","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/bny-vice-president-client-operations-manager-6","json_url":"https://alion.io/job/bny-vice-president-client-operations-manager-6.json","meta":{"generated_at":"2026-10-18T18:56:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23316,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764503},"rest":"https://alion.io/mcp/rest/get_company?id=1764503"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbny-vice-president-client-operations-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbny-vice-president-client-operations-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbny-vice-president-client-operations-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bny-vice-president-client-operations-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbny-vice-president-client-operations-manager-6"}]}