{"id":2040241,"url":"https://alion.io/job/bny-vice-president-client-operations-manager-8","title":"Vice President, Client Operations Manager","company":{"id":1764503,"name":"BNY","domain":"bny.com","url":"https://alion.io/company/bny","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":123,"ghost_share":0,"stale_share":0.634,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lake Mary, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":189000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":465},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Edge AI","optional":false}],"status":"live","first_seen_at":"2026-10-07T15:22:10Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-19T02:54:54Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.\nRecognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.\nWe’re seeking a future team member for the role of Vice President, Client Operations Manager to join our team. This role is located in Lake Mary, FL\nIn this role, you’ll make an impact in the following ways:\nLead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles\nDevelop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions\nCollaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting\nServe as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise\nTo be successful in this role, we’re seeking the following:\nBachelor's degree in Business Administration, Finance, or a related field\nTypically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred\nStrong leadership and team management skills\nExcellent analytical and problem-solving abilities","description_format":"text","description_chars":1838,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Natural Language Processing","Wealth Management & Financial Advisors","Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-07T17:38:14Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.417,"p_room":1,"age_days":11,"expected_fill_days":54,"reasons":["conf:2","stale_co","evergreen","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/bny-vice-president-client-operations-manager-8","json_url":"https://alion.io/job/bny-vice-president-client-operations-manager-8.json","meta":{"generated_at":"2026-10-19T08:41:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5842,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764503},"rest":"https://alion.io/mcp/rest/get_company?id=1764503"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbny-vice-president-client-operations-manager-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbny-vice-president-client-operations-manager-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbny-vice-president-client-operations-manager-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bny-vice-president-client-operations-manager-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbny-vice-president-client-operations-manager-8"}]}