{"id":3524141,"url":"https://alion.io/job/bobobox-operations-manager-bobocabin-multiple-locations","title":"Operations Manager (Bobocabin) - Multiple Locations","company":{"id":49993,"name":"Bobobox","domain":"bobobox.com","url":"https://alion.io/company/bobobox","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":76,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Java","optional":false}],"status":"live","first_seen_at":"2026-07-10T10:34:32Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-11-06T02:05:29Z","board_verified":true,"closed_at":null,"days_open":118,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":118},"description":"As Operations Manager, you make sure day-to-day operations across our Bobocabin properties run consistently, efficiently and to a high standard. You turn strategic goals into smooth operating practices, deliver great guest experiences and drive operational excellence through data, people leadership and continuous improvement.\nWhat you will do:\nRevenue & growth\nGrow group-booking revenue with the Sales & Strategic Partnership team, from preparation and pre-arrival to on-arrival and post-arrival.\n\nMaximise up-selling and cross-selling (add-ons, experiences, ancillary revenue).\n\nWork with the Special Project team to build new revenue streams through affiliates and new markets/channels.\n\nMonitor market demand, competitors, customer insights and site conditions with the Market Validation team, and propose preventive or corrective actions.\n\nGuest experience & cost control\nMaintain service consistency and SOPs, and keep the complaint ratio low.\n\nMonitor and prevent operational cost leakage, and work with local vendors to optimise costs.\n\nProtect assets by prioritising preventive over corrective maintenance.\n\nBuild strong relationships with external stakeholders, including landlords, partners, vendors and local communities.\n\nPeople & reporting\nPlan manpower and manage shifts effectively.\n\nCoach the team and maintain discipline, productivity and operational stability.\n\nPrepare weekly data-driven performance reports and progress updates on programmes and initiatives.\n\nYou will fit in this job if you:\nHave a Bachelor's degree, preferably in Hospitality.\n\nHave at least 3 years of experience in hotel operations, including managing multiple hotels as Hotel Manager or an equivalent role.\n\nAre fluent in English, both spoken and written.\n\nAre experienced with Property/Hotel Management Systems (PMS/HMS), Point of Sales (POS) and Google Workspace.\n\nAre strong in planning, organising, data analysis and using KPIs to make decisions.\n\nHave experience developing SOPs and policies, improving service quality and delivering coaching and training.\n\nHave excellent interpersonal skills and adapt quickly to a fast-paced environment.\n\nPlacement: Any Bobocabin location across Indonesia (North Sumatra, West Java, Central Java, East Java, Bali, Nusa Tenggara or North Sulawesi). 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