{"id":659404,"url":"https://alion.io/job/bobyard-customer-enablement-specialist","title":"Product Enablement Specialist","company":{"id":668916,"name":"Bobyard","domain":"bobyard.com","url":"https://alion.io/company/bobyard","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":77,"open_postings":15,"ghost_share":0,"stale_share":0.933,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false}],"status":"live","first_seen_at":"2026-05-27T20:47:49Z","employer_posted_date":"2026-05-27","last_verified_at":"2026-11-04T12:41:49Z","board_verified":true,"closed_at":null,"days_open":160,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":160},"description":"About Bobyard\nConstruction is a trillion-dollar industry, but still runs on outdated software\n\nBiggest bottleneck: cost estimating - takeoffs are still manual, slow, and error-prone\n\nLean team backed by 8VC, Primary, and Pear, building next-gen software for the built world\n\nWhat you'll do\nBuild our Knowledge Center and LMS - Looms, guides, and articles that preempt questions\n\nOwn Intercom - respond to questions, troubleshoot fast, close the loop with empathy\n\nScale support with systems - kill repetitive work with automations, templates, and AI\n\nClose the feedback loop - partner with Product/Engineering to log bugs and track fixes\n\nEnable GTM - support Sales and CS with demos, feature deep dives, competitive insights\n\nKnow our users cold - deep expertise in the platform and how estimators/landscape pros get value\n\nWhat we're looking for\n2+ years in a customer-facing role (Support, Enablement, or Success preferred)\n\nExcellent written and verbal communicator, no jargon\n\nProficient with Intercom (or similar), documentation/LMS tools, and Loom\n\nComfortable in a fast-paced startup where processes are still being built\n\nWhy Bobyard\nJoin a fast-growing AI startup transforming construction estimating\n\nReport to Head of Post-Sales; work closely with Engineering and Product\n\nClear growth path into CSM or CS Operations\n\nIn-person, San Francisco\n\nCompensation\n$80k-$100k base + equity, full-time\n\nComp Philosophy\nCash for stability. 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