{"id":4229742,"url":"https://alion.io/job/boc-it-solutions-technical-support-administrator-atm","title":"Technical Support Administrator - ATM","company":{"id":4540848,"name":"BOC IT Solutions","domain":"bocits.lk","url":"https://alion.io/company/boc-it-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-12T18:30:00Z","employer_posted_date":null,"last_verified_at":"2026-11-12T18:30:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"BOC IT Solutions (Pvt) Ltd, a fully owned subsidiary of the Bank of Ceylon is looking for suitably qualified, experienced, dynamic and results oriented young person to fill the following positions.\n\nTECHNICAL SUPPORT ADMINISTRATOR-ATM (contract Basis)\n\n1. Educational Qualifications\nBachelor’s Degree in Information Technology or related field from a UGC recognized local or foreign university\n\nOne (01) year Diploma in Information Technology from a recognized institution (Please attach a copy with your application)\n\nProfessional Qualification\n\nAny certification in Microsoft Windows will be an added advantage\nPrevious Work Experience\n\nShould have a minimum of 03 years’ experience in PC, Desktop and ATM/CRM hardware administration\n\nGood knowledge of ATM/CRM/CDM internal components\n\nHands-on hardware troubleshooting experience\n\nExperience in electronic equipment support\n\nWorking knowledge of operating systems, technical protocols, and industry standards\n\nAbility to operate tools, components, and peripheral accessories\n\nAbility to understand and follow technical manuals and operational guidelines\n\n4. Other Attributes\n\nStrong customer service orientation.\n\nExcellent problem-solving skills.\n\nAbility to prioritize and execute tasks effectively\n\nStrong written, verbal, and interpersonal communication skills\n\nAbility to research and resolve ATM/CRM and software-related issues\n\nAge Limit\n\n30 years or below as at the closing date of the Application\n\nEmployment Category\n\nThe post applied for should be clearly indicated in your application\n\nContract Period\n\nThe total contract period will be 03 years (Subject to review of performance annually)\n\nSalary Scale\n\n« Negotiable; An attractive remuneration package will be offered based on the candidate’s profile.\n\nApplication Procedure\n\nApplicants may submit their applications along with the photocopies of Birth Certificate, National\nIdentity Card, all educational certificates and documents to prove experience, by registered post with the top left hand corner of the envelope marked the post applied for or to the Email address given below to reach us on or before 25/11/2026.\n\nAny application not meeting the above required eligibility criteria as at the closing date or submitting without photocopies of relevant supportive documents or submitting incorrect information or received after the closing date will be rejected at any stage of the recruitment without any further notice.\n\nChief Executive Officer\n\nBOC IT Solutions (Pvt) Ltd., .\n18\" Floor, “BOC Square”, BOC IT Solutions (Pvt) Ltd\n\n(A fully owned subsidiary of the\n\nNo. 1, Bank of Ceylon Mawatha, Colombo1. Bank of Ceylon)\n\nAny form of canvassing will lead to immediate disqualification. ¢ Reserves the rights to call only the shortlisted candidates.\nReserves the rights to decide the number of positions to be filled or postpone/ cancel the recruitment.\n\nEmployment: Full Time, Permanent, Onsite\nClosing date: 27 Nov 2026\nJob ref: 1571004","description_format":"text","description_chars":2961,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T09:19:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["seen:1","win:early"],"computed_at":"2026-11-14T03:09:35Z"},"pay":null,"html_url":"https://alion.io/job/boc-it-solutions-technical-support-administrator-atm","json_url":"https://alion.io/job/boc-it-solutions-technical-support-administrator-atm.json","meta":{"generated_at":"2026-11-14T03:09:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4624,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4540848},"rest":"https://alion.io/mcp/rest/get_company?id=4540848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboc-it-solutions-technical-support-administrator-atm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboc-it-solutions-technical-support-administrator-atm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboc-it-solutions-technical-support-administrator-atm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boc-it-solutions-technical-support-administrator-atm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboc-it-solutions-technical-support-administrator-atm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4229742}},{"tool":"search_jobs","arguments":{"company":"bocits.lk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4229742},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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