{"id":2224832,"url":"https://alion.io/job/body-and-soul-studios-studio-host","title":"Studio Host","company":{"id":450369,"name":"Body And Soul Studios","domain":"bodyandsoulstudios.uk","url":"https://alion.io/company/body-and-soul-studios","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":37000,"max":40000,"currency":"GBP","period":"year","gross":null,"usd_annual":53543},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T12:44:46Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-27T12:21:47Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Your Mission\nYou are the beating heart of the guest experience. Your job is to make sure no woman gets lost or feels left behind, and that our guests, our team and our studio all have a brilliant experience.\nBy the time a guest reaches you she has spoken to our front-end team, had her onboarding call and joined a community call. From there you are her point of contact. You support her by phone before her shoot, look after her in person on the day, and take her through our artwork in the studio before her reveal.\nTo do that well, you become the person who understands all of it: our art, how a guest should prepare, how to steady her nerves, and how to see a problem before it arrives. Our photographers, makeup artists and art curators walk in knowing who they are meeting and what she needs, because you have already read her notes and passed them on.\nYou are the dream weaver behind each woman's day.\nWhat The Role Entails\nCall guests before their shoot to answer questions, settle nerves and confirm the practical details. We pick up the phone far more often than we send emails\n\nReview the week ahead and spot guests at risk of cancelling, for example someone who has not opened an email in two weeks\n\nFill last-minute gaps when a guest reschedules, so the studio stays full\n\nRead each guest's notes in advance and find ways to personalise her day, such as marking a birthday\n\nWelcome guests in person and look after them through the day: drinks, belongings, timings and comfort\n\nAfter the shoot, show guests our artwork in person and prepare them for their reveal\n\nKeep our CRM accurate and make sure guest notes are handed over properly between departments\n\nWork with the production team on artwork orders and on guest satisfaction at every stage\n\nKeep reception and the guest areas immaculate\n\nHow We’ll Know You’re Winning\nYour work is measured. Show rate, seated capacity and guest experience scores are yours to move, and when they rise, revenue rises with them.\nMore sessions filled, a higher show rate and fewer late cancellations\n\nGuest experience scores go up, and guests mention you by name in their feedback\n\nProblems are caught early. The team is rarely surprised, and the guests are the ones who get the surprises\n\nGuests arrive at their reveal prepared and familiar with the artwork\n\nThe CRM is clean, and notes are complete when another department picks them up\n\nYou consistently ask for feedback rather than waiting to be given it\n\nYou work well with every member of the team\n\nThis Role Is For You If…\nYou are driven by the mission. You care about what this work does for women\n\nYou are charismatic and personable, and you get your energy from being around people\n\nYou are extraordinarily confident on camera, on the phone and in person. This role uses all three every day\n\nYou write well. Your emails and messages represent the brand\n\nClear metrics and KPIs motivate you, and you have worked to them before\n\nYou are calm and steady, and not easily flustered\n\nYou are accountable. You own an outcome and see it through without being chased\n\nYou are solution-orientated and detail-orientated, and you notice what others miss\n\nYou see opportunities to make a guest's day better, and you take them\n\nYou read people quickly and know when a guest wants company and when she wants quiet\n\nYou present extraordinarily well and you enjoy being the face of something\n\nYou have been one of the strongest performers wherever you have worked, and you want your results to be visible\n\nWhat This Role Is Not\nThis is not a lead generation role and it is not a sales job. You work with guests who have already booked, not with leads, and you will not carry a sales target the way our sales team does. What you carry instead is the energy and the values of Body & Soul, in person, all day.\nRequirements\nA customer experience background at the premium end: luxury retail, a five-star hotel, a private members’ club, premium airline cabin crew, luxury beauty or somewhere comparable. General hospitality or retail experience on its own is unlikely to be enough\n\nExperience in a role with clear targets and KPIs\n\nVery comfortable on the phone and on video calls. Much of this role is calls\n\nExcellent written English\n\nComfortable discussing prices and collections\n\nCompetent with a CRM and on a computer\n\nYou will work weekends consistently, and evenings as those sessions open. These are not occasional shifts, they are the standard working pattern for this role\n\nSales experience is a significant plus. So is a background in art.\nGrowth & Perks\nTherapy, fully covered. Up to 30 sessions a year from day one. Independent, confidential and entirely yours\n\nHealthcare cash-back. Everyday costs like dental, optical and physiotherapy come back to you, up to £2,500\n\nWeekly 1:1 and coaching\n\nGathered often. Team huddles, dinners, outings and community events through the year\n\nA team and community behind you. People who genuinely want you to be your best\n\nWe do not employ part-time or freelance creatives.\nHow To Apply\nClick Apply on this page and complete the short application form. It takes about five minutes.\nAbove everything, unimpeachable character.\nSincere Candour.\nRadical Accountability.\nUncompromising Excellence.\nCraft sits on top of that. We can teach craft. We cannot teach character, which is why your life experience counts here as much as your portfolio.","description_format":"text","description_chars":5377,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Photography","Personal Care"],"lifecycle":[{"event":"open","at":"2026-10-10T15:13:42Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.736,"p_room":0.75,"age_days":16,"expected_fill_days":23,"reasons":["conf:2","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":53543,"is_top_pay":true},"html_url":"https://alion.io/job/body-and-soul-studios-studio-host","json_url":"https://alion.io/job/body-and-soul-studios-studio-host.json","meta":{"generated_at":"2026-10-27T15:56:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450369},"rest":"https://alion.io/mcp/rest/get_company?id=450369"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbody-and-soul-studios-studio-host"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbody-and-soul-studios-studio-host"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbody-and-soul-studios-studio-host"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/body-and-soul-studios-studio-host\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbody-and-soul-studios-studio-host"}]}