{"id":1602278,"url":"https://alion.io/job/boeing-customer-quality-engineer","title":"Customer Quality Engineer","company":{"id":3471,"name":"Boeing","domain":"boeing.com","url":"https://alion.io/company/boeing","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Senlis, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":48000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":23},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-01T19:32:29Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-18T16:39:15Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Customer Quality EngineerCompany:\nBoeing Distribution Services SASL’activité de distribution de Boeing Global Services, dédiée aux consommables et aux pièces d’usure (Consumables & Expendables, C&E), recherche un Customer Quality Engineer pour son site de Senlis, en France.\nRésumé du poste :\nÀ ce poste, vous veillerez à ce que les indicateurs de qualité client soient atteints ou dépassés afin de maintenir le statut de fournisseur privilégié. Vous dirigerez les revues qualité avec les clients et collaborerez avec les équipes internes et externes pour déterminer les causes profondes, mettre en œuvre des actions correctives et traiter les événements de non-conformité. Vous superviserez également les processus de retour de matériel (RMA) et élaborerez des plans qualité afin de répondre aux exigences des clients concernant les produits.\nResponsabilités du poste :\nAtteindre ou dépasser les indicateurs de qualité client afin de préserver le statut de fournisseur privilégié\nMener des revues qualité avec les clients et l’organisation interne BDSI\nDiriger des échanges techniques avec les fournisseurs\nCollaborer avec les équipes internes de la chaîne d’approvisionnement et avec les clients externes dans le cadre du processus de transfert de la gestion des fournisseurs\nPiloter les actions correctives fondées sur l’analyse des causes profondes (RCCA) avec les clients, les fournisseurs et l’organisation interne BDSI\nContribuer au traitement des événements de non-conformité\nTraiter les produits retournés par les clients dans le cadre du processus RMA et soumettre les documents pour approbation par le comité d’examen du matériel (MRB)\nRédiger des plans qualité pour les produits destinés aux clients\nQualifications de base (compétences et expérience requises) :\nAu moins 2 ans d’expérience professionnelle dans un domaine pertinent, ou une combinaison équivalente de formation initiale, de formation en milieu professionnel et/ou d’expérience professionnelle\nAu moins 1 an d’expérience dans la mise en œuvre d’actions correctives fondées sur l’analyse des causes profondes (RCCA)\nMaîtrise intermédiaire ou supérieure des logiciels Microsoft Office, notamment Outlook et Excel\nMaîtrise du français à un niveau technique et professionnel\nMaîtrise de l’anglais dans un contexte professionnel\nSolide expérience des systèmes ERP courants ; la maîtrise de SAP est fortement souhaitée\nQualifications souhaitées (compétences et expérience souhaitées) :\nDiplôme de niveau licence ou supérieur en ingénierie ou dans un domaine connexe\nExpérience approfondie dans une fonction en contact direct avec la clientèle\nCertification Six Sigma\nExpérience préalable dans le secteur aérospatial\nConflit d’intérêts :\nLes candidats retenus devront satisfaire au processus d’évaluation des conflits d’intérêts (COI) de l’entreprise.\nAvantages & opportunités :\nRévisions salariales annuelles\n25 jours de congés payés\nParticipation aux programmes d’incitation annuels de Boeing\nTravailler en collaboration avec des équipes-interfonctionnelles et internationales\nOpportunités de formation adaptées à votre domaine de travail\nProgrammes d’assurances complémentaires\nTickets restaurant\nRemboursement des transports en commun\nPlan de partage de la valeur (“Accords d’intéressement et de Participation”)\nAutorisation de travail :\nCe poste est un poste local en France. Les candidats doivent disposer d’une autorisation légale immédiate de travail en France. Boeing ne cherchera pas à obtenir de parrainage pour immigration ou travail.\n***************************************************\nBoeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for aCustomer Quality Engineer for the Senlis, France facility.\nPosition Summary:\nIn this role, you will be responsible for ensuring customer quality metrics are met or exceeded to maintain preferred supplier status. You will lead customer quality reviews and collaborate with internal and external teams to drive root cause corrective actions and address non-conforming events. Additionally, you will oversee RMA processes and develop quality plans to support customer product requirements.\nPosition Responsibilities:\nResponsible for meeting/exceeding customer quality metrics to ensure customer preferred supplier status\nConducts customer quality reviews with customers and internal BDSI organization\nLeads technical calls with suppliers\nWorks in collaboration internally with supply chain and externally with the customer on supplier management work transfer process\nDrives root cause corrective actions (RCCA) with customers, suppliers and internal BDSI organization\nWorks to address non-conforming events\nWorks with customers on RMA products and submits documents for MRB approval\nWrites quality plans for customer products\nBasic Qualifications (Required Skills/Experience):\n2+ years of related work experience or equivalent combination of formal education, on-the-job training, and/or work experience\n1+ years of experience with execution of root cause corrective actions (RCCA)\nIntermediate or higher proficiency working with Microsoft Office products (Outlook, Excel)\nFluent in French on a technical and professional level\nBusiness fluent proficiency of English\nSolid experience with common ERP systems with SAP being highly preferred\nPreferred Qualifications (Desired Skills/Experience):\nBachelor’s Degree - Engineering or related field of study\nProfound experience working in a customer-facing role\nSix Sigma certification\nPrevious Aerospace experience\nConflict of Interest:\nSuccessful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process\nBenefits & Opportunities:\nAnnual salary reviews\n25 days of paid vacation\nParticipation in Boeing’s annual incentive programs\nCross-functional and international work in teams including collaboration\nTailored training opportunities for your area of work\nComplementary insurance programs\nMeal vouchers\nPublic transportation reimbursement\n“Accord d’intéressement” sharing plan\nWork Authorization:\n This requisition is for a locally hired position in France. Candidates must have current legal authorization to work immediately in France.\nBoeing will not attempt to obtain Immigration and labor sponsorship for any applicants.\nLanguage Requirements:\nNot ApplicableEducation:\nNot ApplicableRelocation:\nRelocation assistance is not a negotiable benefit for this position.Security Clearance:\nThis position does not require a Security Clearance.Visa Sponsorship:\nEmployer will not sponsor applicants for employment visa status.Contingent Upon Award Program\nThis position is not contingent upon program awardShift:\nNot a Shift Worker (France)","description_format":"text","description_chars":6683,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Military","Space & Aerospace"],"lifecycle":[{"event":"open","at":"2026-10-01T19:32:29Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.234,"p_room":0.35,"age_days":18,"expected_fill_days":4,"reasons":["conf:37","urgency","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/boeing-customer-quality-engineer","json_url":"https://alion.io/job/boeing-customer-quality-engineer.json","meta":{"generated_at":"2026-10-20T18:44:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21534,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3471},"rest":"https://alion.io/mcp/rest/get_company?id=3471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboeing-customer-quality-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboeing-customer-quality-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboeing-customer-quality-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boeing-customer-quality-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboeing-customer-quality-engineer"}]}