{"id":3053667,"url":"https://alion.io/job/boeing-customer-support-specialist-2","title":"Customer Support Specialist","company":{"id":3471,"name":"Boeing","domain":"boeing.com","url":"https://alion.io/company/boeing","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":11,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Doha, Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":59000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1966},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T02:54:13Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T05:35:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Customer Support SpecialistCompany:\nThe Boeing CompanyBoeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.\nPosition Responsibilities:\nCreates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.\nInteracts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.\nResponsible for customer account health and providing world class customer support.\nCollaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.\nDevelops, prepares and delivers presentations to customers and internal organizations.\nAdvises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.\nUses multiple Boeing systems in a fast-paced environment.\nResponds to customer inquiries and provides information regarding Boeing products, services, processes and operation.\nResponds to customer inquiries and facilitates delivery problem resolution.\nEnters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.\nCoordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.\nAnalyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.\nMonitors and shares key performance metrics with customers and internal partners\nInterfaces with customers and internal Boeing resources.\nBasic Qualifications (Required Skills/Experience):\nMinimum of one year of experience in the aerospace industry.\nUnderstands supply chain process\nExperience developing presentations for and presenting to executive leadership\nStrong communication and problem-solving skills\nAbility to work and collaborate cross functionally across multiple organizations\nEager to learn and grow\nAbility for minimal travel domestically and internationally\nPreferred Qualifications (Desired Skills/Experience):\nSAP knowledge\nEngineering / Technical experience\nAccount management, customer support experience\nRelocation:\nThis position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.\nThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities\nLanguage Requirements:\nNot ApplicableEducation:\nNot ApplicableRelocation:\nRelocation assistance is not a negotiable benefit for this position.Security Clearance:\nThis position does not require a Security Clearance.Visa Sponsorship:\nEmployer willing to sponsor applicants for employment visa status.Contingent Upon Award Program\nThis position is not contingent upon program awardShift:\nNot a Shift Worker (Qatar)","description_format":"text","description_chars":3411,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"Qatar","iso":"QA","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Aerospace Manufacturing","Combat Aircraft","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-22T02:54:13Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.765,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:0","stale_co","wave","urgency","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/boeing-customer-support-specialist-2","json_url":"https://alion.io/job/boeing-customer-support-specialist-2.json","meta":{"generated_at":"2026-10-23T06:57:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3471},"rest":"https://alion.io/mcp/rest/get_company?id=3471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboeing-customer-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboeing-customer-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboeing-customer-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boeing-customer-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboeing-customer-support-specialist-2"}]}