{"id":3030649,"url":"https://alion.io/job/boeing-customer-support-specialist","title":"Customer Support Specialist","company":{"id":3471,"name":"Boeing","domain":"boeing.com","url":"https://alion.io/company/boeing","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":15,"ghost_share":0,"stale_share":0.467,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-21T20:16:01Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T10:08:47Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Customer Support SpecialistCompany:\nBoeing Distribution Pte. Ltd.Boeing Distribution is a leading solutions provider of aftermarket supply-chain management services for the aerospace and defense industries and is the largest subsidiary of The Boeing Company. Boeing Distribution has an entrepreneurial spirit and a can-do culture with the backing of one of the world’s best companies, Boeing.\nWe are looking for a Customer Support Specialist to be based at our Singapore office location.\nAs the Customer Support Specialist, you will be responsible for processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.\nJob Responsibilities:\nQuoting customers & providing product information as needed\nCustomer Order entry & order management\nCustomer Account resolution & credit disposition\nCustomer Returns & warranty management\nCustomer communication & training\nSupport customer special projects & programs\nCollaborate effectively with other functions such as sales, supply chain & operations\nBasic Qualifications:\nMinimum of 3 years of experience in Customer Support or Customer Service, either direct or indirect\nMinimum of 3 years of experience using SAP or a similar ERP system\nWillingness to work flexible hours, including overtime and occasional weekends as needed\nAbility to perform effectively in high-pressure situations\nExperience using Excel, Access, or other database management tools\nAbility to work with minimal supervision\nPreferred Qualifications:\nProficient in Microsoft Office Tools\nExperience with Smartsheets\n5+ Years in an Operations, Distribution Center, Aerospace, or similar/related environment highly preferred\nExperience performing data analysis and troubleshooting\nExperience with ERP reporting systems (i.e. Spotfire, Tableau)\nEducation: University Degree in Business or Aviation; College Level Courses\nExperience: 5 years sales, customer service experience in the aerospace/aircraft parts sales, distribution and/or mfg.\nFamiliar with soft phones\nExperience with sales force\nOther job-related information\nThis requisition is for an international local hired position. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.\nLanguage Requirements:\nNot ApplicableEducation:\nNot ApplicableRelocation:\nRelocation assistance is not a negotiable benefit for this position.Security Clearance:\nThis position does not require a Security Clearance.Visa Sponsorship:\nEmployer will not sponsor applicants for employment visa status.Contingent Upon Award Program\nThis position is not contingent upon program awardShift:\nNot a Shift Worker (Singapore)","description_format":"text","description_chars":2650,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Aerospace Manufacturing","Combat Aircraft","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-21T20:16:01Z"}],"visa":[],"liveness":{"score":100,"band":"hot","label":"Hiring now","p_open":1,"p_active":1,"p_room":1,"age_days":4,"expected_fill_days":16,"reasons":["conf:43","wave","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/boeing-customer-support-specialist","json_url":"https://alion.io/job/boeing-customer-support-specialist.json","meta":{"generated_at":"2026-10-27T05:00:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3471},"rest":"https://alion.io/mcp/rest/get_company?id=3471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboeing-customer-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboeing-customer-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboeing-customer-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boeing-customer-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboeing-customer-support-specialist"}]}