{"id":2460987,"url":"https://alion.io/job/boeing-experienced-visitor-relations-tour-guide","title":"Experienced Visitor Relations Tour Guide","company":{"id":3471,"name":"Boeing","domain":"boeing.com","url":"https://alion.io/company/boeing","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mukilteo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":239},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-13T17:21:23Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-17T20:54:42Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Experienced Visitor Relations Tour GuideCompany:\nBoeing Stores, IncBoeing is seeking an Experienced Visitor Relations Tour Guide professional to deliver world class experiences at Boeing Future of Flight (BFoF) in Mukilteo, WA.\nAs a world-renowned public facility and one of Puget Sound’s most popular tourist attractions, BFoF typically welcomes more than 300,000 visitors every year to experience tours of the Boeing Everett Factory.\nVisitor Relations Tour Guides are responsible for learning and presenting detailed Boeing content and scripted material to deliver enhanced experiences such as the Everett Factory Tour, Boeing Backstage Pass, and other interactive presentations. This role also supports engagement throughout the Future of Flight facility, including ticketing and lobby services, leading STEM activities, and interpretation of gallery and interactive exhibits. In addition to giving tours, responsibilities may involve research, training, and other tour related assignments such as providing executive and academic tours. Visitor Relations team members serve as Brand Ambassadors and must demonstrate active visitor engagement as well as capacity and enthusiasm for learning and sharing accurate information about Boeing products and aviation concepts. This role may serve as a member of the LOD (lead on duty) team, a rotating role which acts as a daily shift supervisor responsible for overall quality of service and safety standards for site and guest experiences.\nThe optimal candidate for this position will demonstrate a passion for customer-focused interactions among diverse audience groups. They will coordinate with other team members to conduct daily on-time business processes to support Future of Flight priorities.\nPosition Responsibilities:\nEngages customers enthusiastically; supports all aspects of visitor experience to enhance Boeing brand and products\nActively creates exceptional experiences for a diverse audience\nCreates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public\nMemorizes and delivers extensive scripted material and approved messaging to guests; leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees\nFacilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs\nProactively addresses and/or reports safety issues or concerns; assists with evacuating guests during emergencies and implements safety training practices as needed\nMaintains poise under pressure, eye contact and has a friendly communication style, and strong customer service focus\nServes in a rotation of daily shift supervisors responsible for overall quality of service and safety standards\nWorks a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require; Current required schedule: Five days per week, 100% onsite\nOther duties as assigned\nAbility to Perform the Following Requirements:\nAbility to speak intermittently for 90 minutes at a time, up to 4 times daily\nFrequent walking on various surfaces and standing\nOccasional stair climbing/descent\nOccasional to frequent sitting\nOccasional grasping/handling and keyboarding/mouse use\nLimited lifting, reaching, carrying, pushing/pulling up to 25 pounds, gripping, squatting, neck and head rotation, bending and twisting\nAbility to use: radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment \nBasic Qualifications (Required Skills/Experience):\n3+ years of experience working in customer service or as a service coordinator in a high volume environment\n3+ years of experience giving public tours and/or public speaking\nStrong communication skills, Strong problem-solving skills and Strong drive for process improvement\nExperience working in a team environment\nAbility to work outside of standard business hours (evenings, weekends, and holidays)\nAbility to perform the physical requirements of this role, including extended periods of walking, standing, and climbing steps within indoor and outdoor environments\nFluent in both verbal and written English\nPreferred Qualifications:\nSix months experience giving public tours and/or public speaking while representing a brand\nSix months experience with technology related to events, exhibits, or POS\nProficient with Microsoft office tools\nAny experience with Boeing and/or Boeing Future of Flight\nConflict of Interest:\nSuccessful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.\nDrug Free Workplace:\nBoeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.\nPay and Benefits:\nAt Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.\nThe Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.\nThe specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.\nPay is based upon candidate experience and qualifications, as well as market and business considerations.\nSummary pay range: $60,350 - $81,650\nLanguage Requirements:\nNot ApplicableEducation:\nNot ApplicableRelocation:\nRelocation assistance is not a negotiable benefit for this position.Export Control Requirement:\nThis is not an Export Control position.Safety Sensitive:\nThis is not a Safety Sensitive Position.Security Clearance:\nThis position does not require a Security Clearance.Visa Sponsorship:\nEmployer will not sponsor applicants for employment visa status.Contingent Upon Award Program\nThis position is not contingent upon program awardShift:\nShift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning\nBoeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.\nEEO is the law\nBoeing EEO Policy\nRequest an Accommodation\nApplicant Privacy\nBoeing Participates in E - Verify\n E-Verify (English)\n E-Verify (Spanish)\nRight to Work Statement\n Right to Work (English)\n Right to Work (Spanish)","description_format":"text","description_chars":7078,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance","Relocation assistance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Tour Operators","Aerospace Manufacturing","Combat Aircraft","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-13T17:21:23Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.778,"p_room":0.75,"age_days":3,"expected_fill_days":4,"reasons":["conf:1","urgency","velocity","win:late","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/boeing-experienced-visitor-relations-tour-guide","json_url":"https://alion.io/job/boeing-experienced-visitor-relations-tour-guide.json","meta":{"generated_at":"2026-10-17T21:32:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3471},"rest":"https://alion.io/mcp/rest/get_company?id=3471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboeing-experienced-visitor-relations-tour-guide"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboeing-experienced-visitor-relations-tour-guide"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboeing-experienced-visitor-relations-tour-guide"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boeing-experienced-visitor-relations-tour-guide\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboeing-experienced-visitor-relations-tour-guide"}]}