{"id":3744658,"url":"https://alion.io/job/boeing-mro-systems-support-specialist","title":"MRO Systems Support Specialist","company":{"id":3471,"name":"Boeing","domain":"boeing.com","url":"https://alion.io/company/boeing","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":165,"ghost_share":0,"stale_share":0.061,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T12:51:59Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T11:19:22Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"MRO Systems Support SpecialistCompany:\nBoeing Defence United Kingdom LimitedThe MRO System Support Specialist will support day-to-day users of the MRO system by providing first-line assistance, troubleshooting basic issues, and helping maintain data accuracy and process compliance.\nWorking under the guidance of the senior support lead, this role will build knowledge of aircraft MRO practices, military parts management, and system operations, while supporting the existing MRO system assisting with the move to Siemens Opcenter in future.\nPosition Responsibilities:\nProvide first-line support to end users of the MRO system.\nLog, track, and follow up on user issues, questions, and service requests.\nAssist in maintaining accurate system data related to maintenance activities, parts, and records.\nSupport users in understanding system processes and standard workflows.\nHelp ensure MRO system entries align with approved maintenance and material processes.\nAssist in checking part details, status, and traceability information, particularly in support of military aircraft operations.\nEscalate more complex issues to senior team members or technical support.\nSupport testing of system changes, fixes, and future migration activities.\nHelp update user guides, work instructions, and support documentation.\nCoordinate with maintenance, supply chain, and quality teams as required to resolve routine issues.\nParticipate in system training and knowledge transfer activities.\nContribute to continuous improvement by identifying recurring issues or user pain points.\nEmployer will not sponsor applicants for employment visa status.\nBasic Qualifications (Required Skills/Experience):\nThe ability to gain Security Clearance\nBasic to intermediate understanding of aircraft MRO processes.\nExposure to aircraft parts, materials, or records control.\nGood coordination and communication skills.\nAbility to work with multiple stakeholders and follow structured processes.\nStrong attention to detail and willingness to learn.\nComfortable using enterprise systems and supporting end users.\nGood analytical and troubleshooting skills at a foundational level.\nAbility to prioritise tasks and manage workload with guidance.\nPrevious experience as aircraft apprentice or technicial would be helpful.\nPreferred Qualifications (Desired Skills/Experience):\nExperience in an aerospace, maintenance, or supply chain environment.\nFamiliarity with an enterprise MRO system.\nUnderstanding of military/civil aviation parts or maintenance terminology.\nExperience with user support, data administration, or operational system support.\nInterest in future transition to Siemens Opcenter or digital manufacturing/MRO systems.\nRelocation:\nThis position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.\nWhat Boeing offers you:\nThe Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:\nCompetitive salary and annual incentive plans\n\nContinuous learning: You’ll develop the approach and skills to navigate whatever comes next\n\nSuccess as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way\n\nDiverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs\n\n23 days plus UK public holidays and a Winter Break between Christmas and New Year!\n\nPension Plan with 10% employer contribution\n\nCompany paid BUPA Medical Plan\n\nShort Term Sickness: 100% pay for the first 26 weeks!\n\nLong Term Sickness: 66.67% of annual salary from 27th week\n\n6x annual salary life insurance\n\nLearning Together Programme to support your ongoing personal and career development\n\nAccess to Boeing’s Well Being Programs, tool and incentives\n\nExcellent parental leave options are available!\n\nLanguage Requirements:\nNot ApplicableEducation:\nNot ApplicableRelocation:\nRelocation assistance is not a negotiable benefit for this position.Security Clearance:\nThis position requires the ability to obtain United Kingdom Security Check.Visa Sponsorship:\nEmployer will not sponsor applicants for employment visa status.Contingent Upon Award Program\nThis position is not contingent upon program awardShift:\nNot a Shift Worker (United Kingdom)","description_format":"text","description_chars":4333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance","Parental leave","Relocation assistance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Aerospace Manufacturing","Combat Aircraft","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-04T12:51:59Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":2,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Graduate Trainee, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Graduate Trainee; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":96,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.964,"p_room":1,"age_days":4,"expected_fill_days":15,"reasons":["conf:0","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/boeing-mro-systems-support-specialist","json_url":"https://alion.io/job/boeing-mro-systems-support-specialist.json","meta":{"generated_at":"2026-11-09T15:24:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21777,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3471},"rest":"https://alion.io/mcp/rest/get_company?id=3471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboeing-mro-systems-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboeing-mro-systems-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboeing-mro-systems-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boeing-mro-systems-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboeing-mro-systems-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3744658}},{"tool":"search_jobs","arguments":{"company":"boeing.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3744658},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}