{"id":2460992,"url":"https://alion.io/job/boeing-senior-information-technology-manager","title":"Senior Information Technology Manager","company":{"id":3471,"name":"Boeing","domain":"boeing.com","url":"https://alion.io/company/boeing","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States","Seattle, United States","Chicago, United States","Oklahoma City, United States","Charleston, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":177650,"max":277150,"currency":"USD","period":"year","gross":null,"usd_annual":277150},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-13T17:21:23Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T08:56:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Senior Information Technology ManagerCompany:\nThe Boeing CompanyThe Boeing Company’s Information Digital Technology & Security (IDT&S) Engineering division is seeking a Senior Information Technology Manager to lead our Production Operations ServiceNow platform team inPlano, TX; Alexandria, VA, North Charleston, SC; Chicago, IL; Everett, WA; Oklahoma City, OK; Ridley Park, PA; Seal Beach, CA; orSeattle, WA.\nYour mission is to chart the course for strategy, lifecycle development, and operational stability for the enterprise ServiceNow platform supporting IT and cross-enterprise business functions.\nThis senior leadership role reports to the Director of Enterprise IT Operations, managing a global product team and supplier partners through ServiceNow modernization, sustaining operations, and ongoing iterative improvements. In addition to demonstrating proven ServiceNow platform success and organizational leadership experience, this role requires the ability to create strong cross-function partnerships & coalitions, manage effective supplier relationships, and effectively communicate with stakeholders to deliver results. \nEmbrace the challenge of this highly visible leadership role, where your versatility & strategic leadership will be key to achieving operational excellence and enabling business success at Boeing. Together, we will navigate the complexities of the IT landscape and set new standards for the Boeing enterprise ServiceNow platform.\nPosition Responsibilities:\nEnterprise Product Management for the ServiceNow platform, associated applications, tools, and services\nCultivate strategic relationships with senior Boeing leaders and suppliers focused on positive business impacting outcomes\nDay-to-day production operations for ServiceNow through platform modernization and sustaining to ensure platform stability, performance, and availability for enterprise users per SLA.; support planned and on-call emergent operations for a global enterprise\nServiceNow product roadmap and lifecycle, including delivery of advanced features aligned to business outcomes and efficiencies\nPartner with cross-functional stakeholders across IT, HR, Legal, Finance, and Procurement to align the platform strategy with organizational objectives, industry best practices, and recommend improvements\nManage key supplier relationships and budget\nDrive AI and automation initiatives leveraging ServiceNow and other integrated capabilities to improve the user experience and enterprise outcomes\nDemonstrate excellent judgment, mature leaders, balancing principles and pragmatism, with solid decision-making skills\nLead a large global team (hiring, performance, career development, employee satisfaction)\nBroad stakeholder communications such as defining and reporting key metrics including capacity, change success rate, release cadence, capacity and cost metrics to stakeholders\nEnsure governance and compliance to enterprise standards, support audits, and continuous improvement initiatives\nTo thrive in this environment, you will be: \n\nDynamic, innovative, creative, curious, resilient, with the ability to lead through ambiguity to deliver positive business impacting results\nTeam orientated, influential, and enjoy a dynamic environment with demanding challenges\nAn excellent communicator who can engage across all levels of leadership\nAn outcome focused leader modeling unmatched professionalism and solid decision making\nAbility to lead and influence others outside of your organization\nFlexible to accommodate schedules associated with supporting a global enterprise\nBasic Qualifications (Required Skills/Experience):\n10+ years of experience leading through influence and partnering with cross-functional teams on projects and initiatives\n5+ years of experience managing managers (demonstrated leadership of multiple layers of management)\n5+ years of experience do you have leading ServiceNow platform support\n1+ years of experience leading or managing global teams\nPreferred Qualifications (Desired Skills/Experience):\nGlobal (multi-national) company experience delivering IT Operations services and/or enterprise platforms\nRelevant ServiceNow certifications\nProven experience leading a team in the implementation of AI & automation capabilities\nExcellent communication skills and experience communicating with senior executive leadership\nITIL or similar IT Service Management experience\nConflict Of Interest:\n Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process.\nDrug Free Workplace:\n Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. \nPay & Benefits:\nAt Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.\nThe Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.\nThe specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.\nPay is based upon candidate experience and qualifications, as well as market and business considerations.\nSummary Pay Range: $177,650 - $277,150\nLanguage Requirements:\nNot ApplicableEducation:\nNot ApplicableRelocation:\nRelocation assistance is not a negotiable benefit for this position.Export Control Requirement:\nThis position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.Safety Sensitive:\nThis is not a Safety Sensitive Position.Security Clearance:\nThis position does not require a Security Clearance.Visa Sponsorship:\nEmployer will not sponsor applicants for employment visa status.Contingent Upon Award Program\nThis position is not contingent upon program awardShift:\nShift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning\nBoeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.\nEEO is the law\nBoeing EEO Policy\nRequest an Accommodation\nApplicant Privacy\nBoeing Participates in E - Verify\n E-Verify (English)\n E-Verify (Spanish)\nRight to Work Statement\n Right to Work (English)\n Right to Work (Spanish)","description_format":"text","description_chars":7204,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Relocation assistance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Aerospace Manufacturing","Combat Aircraft","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-13T17:21:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":4,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":277150,"is_top_pay":true},"html_url":"https://alion.io/job/boeing-senior-information-technology-manager","json_url":"https://alion.io/job/boeing-senior-information-technology-manager.json","meta":{"generated_at":"2026-10-14T10:27:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12209,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3471},"rest":"https://alion.io/mcp/rest/get_company?id=3471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboeing-senior-information-technology-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboeing-senior-information-technology-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboeing-senior-information-technology-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boeing-senior-information-technology-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboeing-senior-information-technology-manager"}]}