# Technical Incident & Reliability Manager

Where platform reliability meets technical leadership Technical Incident & Reliability Manager Utrecht Bachelor / Master 6.600-7.600 4-10 year How do you make our customers happy? Every seamless experience on our platform depends on the systems running underneath it. Countless services work together to serve millions of customers and partners and when something breaks, you're the one who takes charge. You lead the incident response end-to-end: staying calm under pressure, reading the signals, and driving resolution. Beyond incidents, you improve reliability structurally. At bol, we believe in making life easier for our customers and partners while building a sustainable and inclusive future. In this role, you help us deliver on that promise, because reliability is the foundation of trust. Get to know Engineering This role is part of the Engineering Job Family. The biggest challenge Bol has evolved from a traditional online store into a personalized platform tailored to our local market. Our tech organization continuously innovates to deliver effortless experiences. With fast-paced innovation comes the inevitability of incidents. And in a platform at our scale, the im

- **Id**: 4004435
- **Url**: <https://alion.io/job/bol-technical-incident-reliability-manager-2>
- **Role**: Management
- **Role family**: Management
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Utrecht, Netherlands
- **Countries**: NL
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T04:38:11Z
- **Last verified at**: 2026-11-10T04:38:11Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5011
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Marketplaces

## Company

- **Id**: 54500
- **Name**: bol
- **Domain**: bol.com
- **Url**: <https://alion.io/company/bol>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Salary

- **Min**: 6600
- **Max**: 7600
- **Currency**: EUR
- **Period**: month
- **Usd annual**: 102204

## Technologies

- **Incident Management** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-10T06:18:26Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 30
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-10T06:52:35Z

## Pay

- **Stated usd annual**: 102204
- **Is top pay**: no

---
[Page](https://alion.io/job/bol-technical-incident-reliability-manager-2) · [JSON](https://alion.io/job/bol-technical-incident-reliability-manager-2.json)

Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.