{"id":862606,"url":"https://alion.io/job/bold-metrics-implementation-engineer","title":"Implementation Engineer","company":{"id":7016,"name":"Bold Metrics","domain":"boldmetrics.com","url":"https://alion.io/company/bold-metrics","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":105000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":875},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"React.js","optional":false}],"status":"live","first_seen_at":"2026-05-15T18:44:30Z","employer_posted_date":"2026-05-15","last_verified_at":"2026-10-30T01:26:41Z","board_verified":true,"closed_at":null,"days_open":167,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":166},"description":"Please submit your resume in English. Applications in other languages WILL NOT be considered.\nBold Metrics is the leading fit and sizing solution on the market today for the world’s top retailers and brands. We are a venture-backed startup that is making a big impact on the environment, forever changing the landscape of eCommerce. We are a remote-first company that is full of inspiring and friendly people.\nWe are currently searching for a Implementation Engineer to join our team. This position is for someone located in São Paulo, Brazil who is able to come into the office in-person at least once weekly. In this position you will have the opportunity to work with some of our biggest partners within the retail industry.\nAbout You: \nYou are a technically curious, detail-oriented problem solver who enjoys helping customers turn ideas into working solutions. You’re comfortable operating at the intersection of product, engineering, and customer success, and you take pride in making complex systems feel simple and intuitive for end users. You have a strong sense of ownership and follow-through, and you’re the type of person who doesn’t just hand something off-you make sure it works, performs well, and delivers real value.\nYou communicate clearly and confidently in English, both in writing and on video calls, and you’re comfortable working with global teams. You’re energized by fast-moving environments where you can learn quickly, adapt, and improve processes over time, and are okay with changing deadlines and quick prioritization changes. Whether you’re debugging an issue, guiding a client through setup, or translating technical requirements into actionable steps, you bring a thoughtful, structured approach to everything you do.\nHow You Will Make an Impact: \nLead onboarding and implementation for new clients using the Smart Size Chart product, ensuring a smooth and successful launch\nTranslate client requirements into configuration and setup within Bold Metrics systems, including size chart mapping and product data integration\nTroubleshoot and resolve implementation issues across data, configuration, and front-end behavior\nCollaborate with internal engineering and product teams to escalate issues, improve tooling, and refine implementation workflows\nAct as a trusted technical partner to clients, guiding them through best practices and optimizing their setup for accuracy and performance\nContinuously identify opportunities to streamline onboarding, improve documentation, and reduce time-to-launch\nDevelop in-depth knowledge of company products and client integrations to support internal teams and answer technical questions.\nPartner with clients on expansion initiatives, and ongoing support.\nSupport quality assurance efforts by validating newly released features, site implementations and bug fixes.\nSkills and Qualifications: \nBSc or MSc in Computer Science, Computer Engineering or related field\nStrong written and fluent spoken English skills (required; you will work directly with international clients)\n3-5 years of experience in a technical implementation, solutions engineering, or similar customer-facing technical role\nComfortable working with Javascript, APIs, JSON, and other web technologies \nPrevious experience with React\nExperience working with product data, spreadsheets, or data mapping workflows\nStrong problem-solving skills with the ability to debug and resolve technical issues independently\nExcellent communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders\nHighly organized with strong attention to detail and the ability to manage multiple client implementations simultaneously\nComfortable working in a fast-paced environment where deadlines can change quickly and priorities can easily shift day-by-day\nExperience working remotely with distributed teams is a plus\nBackground in eCommerce, apparel, or sizing-related products is a plus\nAbout Us: \nBold Metrics is a SaaS solution for retailers and brands to reduce returns, improve sustainability and supercharge their supply chain from the ground up. Using a comprehensive set of AI technologies to accurately capture customer body measurements, we help apparel brands unlock the power of body data to meet the demands of today's increasingly personalized world. \nLearn more about us at boldmetrics.com\nWe strive to create a place to work where we all feel safe, empowered, engaged and inspired. We are an equal opportunity employer committed to offering employment that is based upon personal capabilities and qualifications without discrimination based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability. \n© 2025 Bold Metrics, Inc.","description_format":"text","description_chars":4783,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","Retail & Commerce AI"],"lifecycle":[{"event":"open","at":"2026-09-13T11:06:38Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.48,"p_room":0.28,"age_days":166,"expected_fill_days":37,"reasons":["conf:2","urgency","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/bold-metrics-implementation-engineer","json_url":"https://alion.io/job/bold-metrics-implementation-engineer.json","meta":{"generated_at":"2026-10-30T03:01:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3958,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7016},"rest":"https://alion.io/mcp/rest/get_company?id=7016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbold-metrics-implementation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbold-metrics-implementation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbold-metrics-implementation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bold-metrics-implementation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbold-metrics-implementation-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":862606}},{"tool":"search_jobs","arguments":{"company":"boldmetrics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":862606},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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