{"id":1037115,"url":"https://alion.io/job/boldyn-networks-noc-change-manager","title":"Network Change & Release Manager","company":{"id":172111,"name":"Boldyn Networks","domain":"boldyn.com","url":"https://alion.io/company/boldyn-networks","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":190000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2761},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-18T16:51:50Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-10T21:50:51Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Leading network change with precision, control, and accountability.\nNetwork Change & Release Manager\nLas Vegas, NV\nAbout the role\nAre you a highly organized operations professional who thrives in fast-paced environments and enjoys coordinating complex network activities? The Network Change & Release Manager plays a critical role in governing and coordinating planned and emergency network changes across the organization, ensuring operational excellence while minimizing customer impact.\nYou'll serve as the central coordination point between Engineering, Field Operations, Performance teams, Customer-facing teams, and the Network Operations Center (NOC). Your work will directly contribute to maintaining network stability, improving operational processes, and ensuring successful execution of change activities across a 24x7 environment.\n*This role will have a fairly standard work schedule but will need to work off hours for major changes\nWhat you’ll be doing\nAs a member of the Network Operations team, you'll be responsible for managing the change lifecycle, facilitating cross-functional coordination, and driving continuous improvement initiatives. Your responsibilities will include:\nChange Governance & Coordination\nOwn the NOC change lifecycle from intake through closure within the designated ITSM platform (e.g., ServiceNow).\nEnsure change records include appropriate risk assessments, implementation plans, rollback procedures, and communication plans.\nCoordinate change scheduling activities to avoid conflicts and minimize customer and operational impact.\nFacilitate communication between stakeholders throughout the change management process.\nOperational Oversight & Change Execution\nProvide real-time visibility and status updates to NOC personnel during maintenance windows and active change events.\nCoordinate monitoring suppression, maintenance modes, and alert bypass activities when required.\nServe as the primary NOC escalation point for issues arising during change activities.\nSupport post-change validation activities and ensure successful completion of change implementations.\nRisk Management & Performance Monitoring\nMonitor compliance with established SLAs related to change execution and completion.\nTrack change performance metrics, including success rates, rollbacks, incidents, and on-time completion.\nAnalyze change-related incidents and identify opportunities for corrective action and process improvement.\nAssess operational risk during live network events and recommend pausing or rolling back changes when necessary.\nCross-Functional Collaboration & Reporting\nCollaborate closely with Engineering, Field Operations, Performance teams, and Customer-facing organizations to ensure coordinated execution of network changes.\nSupport incident reviews, root cause analysis activities, and operational improvement initiatives.\nDevelop and maintain dashboards, KPIs, and executive-level reporting.\nProduce regular reports on change volume, success rates, rollback frequency, and risk trends.\nContribute to the ongoing enhancement of change management standards, processes, procedures, and tools.\nWhat you’ll bring\nThink you could make a difference here? We're looking for someone who brings strong operational leadership, risk management expertise, and exceptional coordination skills. You will also bring some of the following:\n5+ years of experience in IT Operations, Network Operations, Service Management, or related enterprise IT environments.\nStrong understanding of ITIL principles and frameworks; ITIL certification preferred.\nExperience managing change activities across infrastructure and/or application environments.\nWorking knowledge of ITSM platforms and workflows, including ServiceNow or similar tools.\nAbility to assess operational risk and make sound decisions during live network events.\nExcellent written, verbal, and stakeholder communication skills.\nStrong analytical, problem-solving, and critical-thinking abilities.\nExperience coordinating activities across multiple technical and operational teams.\nFamiliarity with incident management, problem management, release management, CMDB, and asset management practices.\nExperience in a NOC, service provider, telecommunications, or large-scale network environment preferred.\nAbility to manage multiple priorities in a fast-paced, 24x7 operational setting.\nStrong attention to detail and commitment to process excellence.\nContinuous improvement mindset with a focus on operational efficiency and customer impact reduction.\nAbout us\nAt Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe-always listening, learning, and challenging each other to be our best. Here, you can change lives today and create a better tomorrow.\nWhy work with us?\nWe’re large enough to deliver and maintain large-scale operations, yet agile enough to empower your growth. You’ll work on meaningful projects, collaborate with talented colleagues, and develop new skills along the way.\nWe also offer:\nCompetitive salary range $83,500-$105,000\nAnnual bonus\nLearning Development Opportunities\nFlexible working opportunities\nCompetitive benefit packages\nPaid Parental Leave\nVacation starting at 15 days and increasing with length of service\n10 days paid sick leave\n4 days off each year to volunteer\nReady to apply?\nAre you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.\nDiversity & Inclusion\nWe celebrate diversity in all its forms. Our backgrounds, perspectives, and experiences make us stronger. We welcome applications from all individuals regardless of race, age, gender, background, or religion. 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