{"id":1241516,"url":"https://alion.io/job/bolna-enterprise-lead","title":"Enterprise Lead","company":{"id":2739823,"name":"Bolna","domain":"bolna.ai","url":"https://alion.io/company/bolna","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":91000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":363},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Voice Agents","optional":false}],"status":"live","first_seen_at":"2026-09-04T08:24:45Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-09-27T01:14:54Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"About Bolna\nBolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to.\nWe’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast.\nThis Role\nAs an Enterprise Lead, you will own the success of Bolna’s largest and most strategic enterprise deployments.\nYou will lead a team of Forward Deployed Engineers (FDEs), ensuring enterprise customers move from business problem → deployment → measurable outcomes. You’ll work closely with CXOs and senior stakeholders on the customer side while partnering with Bolna’s Product, Engineering, and Business teams internally.\nThis is a high-ownership role. You will be expected to bring structure to complex enterprise problems, drive execution through your team, and ensure that deployments are not just launched - but successful.\nYou’ll operate at the intersection of enterprise delivery, customer success, technology, and business.\nWhat You’ll Do\nLead and manage a team of FDEs, setting clear priorities, driving execution, and maintaining a high bar for customer delivery.\n\nOwn the end-to-end success of strategic enterprise deployments - from scoping and solution design to launch, adoption, and expansion.\n\nWork directly with enterprise stakeholders and CXOs to understand business objectives, define success metrics, and communicate progress.\n\nTranslate complex business requirements into clear execution plans across FDE, Product, and Engineering teams.\n\nReview deployment strategies, solution architecture, agent performance, and customer outcomes to ensure quality and scalability.\n\nIdentify risks and bottlenecks early and drive cross-functional teams toward resolution.\n\nBuild repeatable enterprise deployment playbooks, processes, and best practices.\n\nAnalyze customer and deployment data to identify patterns, improve outcomes, and make informed decisions.\n\nPresent deployment plans, business cases, performance reviews, and recommendations to senior stakeholders.\n\nPartner with Sales and Business teams on enterprise opportunities, solutioning, pilots, and expansion conversations.\n\nAct as the senior escalation point for critical enterprise accounts.\n\nDevelop the FDE team through regular feedback, coaching, and high-quality problem-solving standards.\n\nBring customer insights back to Product and Engineering to influence product priorities and platform improvements.\n\nWhat We’re Looking For\nMust-have\n5+ years of experience in management consulting, B2B enterprise deployments, enterprise SaaS, or a fast-growing startup.\n\nStrong preference for candidates with prior corporate/enterprise experience and exposure to complex stakeholder environments.\n\nExperience leading teams and driving execution through others.\n\nStrong ability to structure ambiguous problems and turn them into clear, executable plans.\n\nExcellent communication and presentation skills - comfortable presenting to CXOs and senior enterprise stakeholders.\n\nStrong analytical and problem-solving ability; you can work with data to understand what is happening and why.\n\nStrong project and stakeholder management skills.\n\nAbility to operate across business, technology, and customer-facing teams without needing a predefined playbook.\n\nHigh ownership and bias towards execution - you take responsibility for outcomes, not just tasks.\n\nComfortable working in a fast-paced environment where priorities can change quickly.\n\nGood to Have\nExperience in B2B SaaS, AI, Voice AI, Conversational AI, or technology deployments.\n\nExperience managing or mentoring FDEs, consultants, solution engineers, implementation teams, or customer success teams.\n\nExperience working with large enterprise customers and complex deployment environments.\n\nExposure to enterprise sales, solution consulting, or pre-sales.\n\nExperience building processes or playbooks from scratch.\n\nConsulting experience from a top-tier consulting firm is a plus.\n\nWhat Success Looks Like\nIn this role, success means:\nEnterprise deployments launch on time and with high quality.\n\nCustomers achieve measurable business outcomes from their Bolna deployments.\n\nFDEs operate with increasing ownership, speed, and technical/business depth.\n\nEnterprise escalations are resolved quickly and systematically.\n\nDeployment processes become increasingly repeatable and scalable.\n\nCustomer insights translate into meaningful improvements across Product and Engineering.\n\nStrategic enterprise accounts expand because of the outcomes delivered.\n\nWhy Bolna\nWork directly with some of India’s largest enterprises and solve high-impact business problems.\n\nLead a team operating at the intersection of AI, technology, and enterprise business.\n\nHigh ownership and visibility - your work directly impacts customer outcomes and company growth.\n\nWork closely with founders and senior leadership on strategic enterprise initiatives.\n\nBuild the playbook for deploying Voice AI at enterprise scale.\n\nCompetitive compensation + meaningful ESOPs.\n\nDelhi office with a highly collaborative, in-person working environment.","description_format":"text","description_chars":5250,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Speech & Audio AI","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-25T16:46:55Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.695,"p_room":0.75,"age_days":21,"expected_fill_days":24,"reasons":["conf:4","win:late"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bolna-enterprise-lead","json_url":"https://alion.io/job/bolna-enterprise-lead.json","meta":{"generated_at":"2026-09-27T01:58:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1768,"day_limit":5000,"remaining_today":3232,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}