{"id":1214099,"url":"https://alion.io/job/bolt-it-engineer","title":"IT Engineer","company":{"id":171742,"name":"Bolt","domain":"bolt.com","url":"https://alion.io/company/bolt-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Home, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1752},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Make.com","optional":false},{"name":"Okta","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false},{"name":"Zapier","optional":false},{"name":"Google Workspace","optional":true}],"status":"live","first_seen_at":"2026-09-25T06:57:34Z","employer_posted_date":null,"last_verified_at":"2026-09-25T06:57:34Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"In this role, you'll be a cornerstone of our IT operations, acting as the second line of support for complex technical issues and taking ownership of our core IT systems. We're seeking an engineer with a creative problem-solving and automation-first mindset who is excited to build and refine processes using low-code platforms like Okta Workflows and Zapier. Your responsibilities will span system administration, SaaS management, and IT security, ensuring our hardware and software ecosystem runs smoothly and efficiently. You will be instrumental in maintaining a secure and scalable IT environment that empowers Bolt to succeed.\nResponsibilities:\nEnsure an exceptional level of IT system performance and support to users.\nHave an automation-first mindset and a knack for creative problem-solving and willingness to build solutions when appropriate, both independently and with direction.\nHelp ensure a frictionless experience for all users, regardless of their technical aptitude.\nResolve tickets as the second line of troubleshooting.\nManage, maintain, and streamline our tech stack, from identity to endpoint (We use Okta, Google Workspace, Jumpcloud, Intune, and a whole lot more).\nWrite documentation, log changes, and keep stakeholders in the loop.\nDevelop business continuity procedures and maintain data backups.\nDirectly contribute to the productivity and satisfaction of all employees by ensuring a stable and efficient IT environment.\nRequirements:\nBachelor's degree in Information Systems, Technology, or related field, or equivalent.\n1+ years of experience in IT, especially Helpdesk/Specialist/Systems Administration work.\nExceptional written and verbal communication skills and ability to take in and synthesise complex, nuanced information from many different perspectives.\nExperience with troubleshooting Windows and macOS environments, G Suite, and Microsoft 365\nExperience with macOS MDM offerings (Jumpcloud, Intune) and SSO solutions (OneLogin, Google OAUTH).\nExperience with low-code/no-code/PaaS solutions (Make.com, Zapier).\nDemonstrated experience with building automations or workflows to enhance productivity.\nHigh level of tolerance and flexibility to address complex cross-functional issues and to reach compromises with key stakeholders.\nProven track record for working independently in a fast-paced startup environment.\nSome general experience with scripting and coding (Bash/ZSH/Python).","description_format":"text","description_chars":2422,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T06:57:34Z"}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":1,"age_days":4,"expected_fill_days":15,"reasons":["seen:4","win:early","comp:junior"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bolt-it-engineer","json_url":"https://alion.io/job/bolt-it-engineer.json","meta":{"generated_at":"2026-10-01T04:25:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3735,"day_limit":5000,"remaining_today":1265,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}