{"id":2349844,"url":"https://alion.io/job/boltdata-project-manager-servicenow","title":"Project Manager - ServiceNow","company":{"id":4420017,"name":"Bolt Data","domain":"boltdata.com","url":"https://alion.io/company/boltdata-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-02-13T00:00:00Z","employer_posted_date":"2026-02-13","last_verified_at":"2026-10-14T03:01:56Z","board_verified":true,"closed_at":null,"days_open":243,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":243},"description":"The Project Manager leads cross-functional teams to deliver ServiceNow and CRM-related initiatives on time and within budget, ensuring client satisfaction through strong planning, communication, and risk management. This role is responsible for driving execution, aligning deliverables to business goals, and managing scope, resources, and stakeholder expectations throughout the project lifecycle.\nAbout Bolt Data\nA connected workplace focused on innovation Bolt Data is a connected group of technology enthusiasts that believe collaboration and genuine care for each other are at the core of everything we do. As a long-standing partner of some of the world’s most successful platforms, we offer endless opportunities to expand your technology expertise. We're deeply committed to our team members' career advancement and helping them achieve their professional goals.\nDescription\nA Project Manager is responsible for managing all aspects of a project, or specified project component when working within a larger project structure. The Project Manager will develop comprehensive project proposals in response to client requests for support; focused on understanding client needs and constraints, defining scope and deliverables, creating timelines, managing the resource forecast, holding team members accountable for achieving forecasts and determining the costs and resources required to meet client expectations. The Project Manager will mobilize and manage high-performing project teams; ensuring the pre-requisite skills are available to deliver project commitments. The Project Manager will develop, gain consensus upon, and execute project plans to agreed cost, quality, and timelines, including the management of risks and issues. The Project Manager will manage client stakeholders, setting and managing client expectations through effective communications. The Project Manager will ensure project benefits are clearly defined and realized in alignment with the client business case for change.\nRole Responsibilities:\nEstablish effective working relationships with key client and project team stakeholders\nCommunicate and manage expectations regarding delivery updates, risks, issues, and opportunities with key stakeholders\nFacilitate/Lead workshops to define project objectives, success criteria, scope, exclusions, timelines, methods/standards, individual roles and responsibilities, and project steering/governance\nEstablish and facilitate project meetings to remain current on delivery status, position upcoming activities, and manage risks; documenting and communicating key messages for stakeholders\nEnsure functional requirements and solution designs are developed in alignment with industry standards, meets business requirements, and has been accepted by the key stakeholders\nEnsures adherence to the Bolt Data methodology and possesses the ability to assess risks in process, people, or technology and adjusts project plans to address accordingly.\nEnsure that the change control mechanism is clearly communicated and managed appropriately with the client.\nLiaise between clients, delivery teams (including vendors) to drive delivery performance, manage risks, and remove barriers\nContributes domain expertise (in addition to project management) in multiple areas such as business analysis, vertical or horizontal domain expertise, Agile development practices, ServiceNow offerings, etc.\nEnsure client opportunities to iteratively review and steer interim project deliverables\nManage scope change; ensuring changes are governed for design and commercially reflected\nEnsure final solution documentation is completed and lead knowledge transition to client support team\nEnsure client acceptance and sign-off of key project milestones and deliverables\nEnsure key project assets are preserved for future leveraging\nProvides mentoring, guidance and general care and feeding to project team members, including offshore team members and other Project Managers.\nEnsure forecasts are accurate and up to date\nEnsure team members are aware of their forecasts and billing to those forecasts\nProfessional Capabilities:\nExperience managing a remote consulting group\nExperience with process improvement initiatives and automation\nExperience with SFDC administration and implementation\nProficient in data manipulation (Excel, Access, Google Analytics, etc)\nAbility to manage time effectively, set priorities and meet deadlines\nOutstanding written, presentation and communication skills\nAbility to work independently, as well as part of a team on multiple projects\nPreferred Skills/Experience:\n8+ years experience successfully leading projects using a structured approach (e.g., PMP, Prince2, SAFE/Agile)\n5+ years of ServiceNow implementation experience utilizing proven project management processes and framework\nExperience leading ServiceNow projects or other CRM software (Salesforce, Siebel, Clarify, Vantiv, Peoplesoft, NetSuite, RightNow, etc.)\nExperience managing projects with large enterprise initiativesProven ability to manage budgets for projects greater than $500K\n\nExperience estimation/sizing, SOW/Change Order contracting\nBachelor’s Degree in Business, Technology, or otherwise relevant subject\nProject Management certification (e.g., Project Management Professional (PMP) Certification)\nField service experience; including customer service management and call center support\nDemonstrable experience managing medium to large-sized teams of cross discipline resources with complex, multi-location programs while maintaining budget\nStrong analytical and reporting skills - ability to decipher project health/issues through hard and soft metrics before they become major issues\nExperience managing customer relationships; including critical communications and influencing\nExperience working independently and within a cross-functional and cross-vendor team environment; collaborating effectively, creating consensus, and driving outcomes\nWillingness to travel domestically and internationally with client and project team as needed.\nBolt Data Consulting Group LLC is an equal opportunity employer, and we firmly believe that every current and future team member has the right to be treated with dignity and respect. We comply with all Federal, State, and Local laws and no person at Bolt Data shall be discriminated against on the basis of race, color, sex, religion, age, lifestyle, disability, marital/family status, sexual orientation, ancestry, national origin, veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":6544,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T13:35:46Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.2,"p_room":0.28,"age_days":242,"expected_fill_days":33,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/boltdata-project-manager-servicenow","json_url":"https://alion.io/job/boltdata-project-manager-servicenow.json","meta":{"generated_at":"2026-10-14T05:51:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7384,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420017},"rest":"https://alion.io/mcp/rest/get_company?id=4420017"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboltdata-project-manager-servicenow"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboltdata-project-manager-servicenow"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboltdata-project-manager-servicenow"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boltdata-project-manager-servicenow\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboltdata-project-manager-servicenow"}]}