{"id":2903095,"url":"https://alion.io/job/bolter-it-support","title":"IT-support","company":{"id":95842,"name":"Bolter","domain":"ferro.uz","url":"https://alion.io/company/bolter","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tashkent, 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Foydalanuvchilarga kompyuter tizimlari va periferik qurilmalarni sozlash, konfiguratsiya qilish va bartaraf etishda yordam berish.\n\n Dasturiy ta'minotni o'rnatish, konfiguratsiya qilish va yangilash.\n\n 2.Foydalanuvchi Yordam:\n Foydalanuvchilarga dasturiy ta'minot ilovalari, vositalari va eng yaxshi amaliyotlar bo'yicha qo'llanma va trening berish.\n\n Foydalanuvchi qo'llanmalari, hujjatlar va FAQ-larni yaratish va saqlash.\n\n Foydalanuvchi trening sessiyalari va seminarlar o'tkazish.\n\n 3.Tizimni Texnik Xizmat Ko'rsatish:\n Kompyuter tizimlari va tarmoqlarini kuzatish va optimal ishlashini ta'minlash.\n\n Muntazam tizim yangilanishlari, zaxiralash va texnik xizmat ko'rsatish vazifalarini bajarish.\n\n IT jamoasi a'zolari bilan birgalikda uzluksiz tizim operatsiyalarini ta'minlash.\n\n 4.Voqealar Boshqaruvi:\n Muammolar ro’yxatini yuritish va nazorat qilish.\n\n Muammolarni zarur bo'lganda ustuvorlashtirish va ularni hal qilishni ta'minlash uchun eskalatsiya qilish.\n\n Foydalanuvchilar bilan muammolar hal etilganligini ta'minlash uchun qayta aloqa qilish.\n\n Administratorlik ishlari(SOF, Ritm, Internet magazin, Mobil ilova va h.klardagi maummolar) va u tizimda bo'ladigan o'zgarishlarni boshqarish va tadbiq etish.\n\n 5.Hamkorlik:\n Murakkab muammolarni hal qilish uchun boshqa IT jamoasi a'zolari bilan yaqindan ishlash.\n\n IT siyosatlari va protseduralarini ishlab chiqish va amalga oshirishda yordam berish.\n\n Kerak bo'lganda IT loyihalari va tashabbuslarida ishtirok etish.\n\n 6.Moliya:\n Tovarlar, moliyaviy resurslar va boshqalarning kelishi va sarflanishini hisobga olish.\n\n Qoldiqlar, debitorlik va kreditorlik qarzlarini hisobga olish\n\n Xodimlarni Excel va boshqa ma'lumotlar bazalariga sotish va tarqatish ma'lumotlarini tez va aniq kiritish.\n\n Kerakli ko'nikmalar\n · Operatsion tizimlar (Windows, macOS), ofis mahsuldorligi dasturlari va tarmoq texnologiyalarida kuchli texnik ko'nikmalar.\n · A'lo darajada muammo hal qilish va aloqa ko'nikmalari.\n · Texnik tushunchalarni texnik bo'lmagan foydalanuvchilarga tushuntira olish qobiliyati.\n · IT xizmatlarini boshqarish vositalari va amaliyotlari bilan tanishlik.\n · Tez o'zgaruvchan sharoitlarda ishlash qobiliyati.\n · Bir vaqtning o’zida turli vazifalar bilan ishlash (multi-task) qobiliyati.\n · Vaqtni boshqarish strategiyasini qo'llash, muddatlarga qadar ishlash qobiliyati (time-management).\n · Maxfiylikni saqlash.\n Malaka va tajriba\n Ta'lim:\n\n Axborot Texnologiyalari, Kompyuter Fanlari yoki tegishli sohada bakalavr darajasi yoki teng tajriba.\n\n Tajriba:\n\n IT qo'llab-quvvatlash rolida kamida 1yillik tajriba.\n\n Apparatura, dasturiy ta'minot va tarmoq muammolarini bartaraf etishda ko'nikmalar.\n\n Biz taklif qilamiz:\n Shahar markazida joylashgan shinam ofis;\n Do'stona jamoa;\n Munosib oylik maosh;\n Shaxsiy rivojlanish uchun o'quv kurslari va treninglar;\n Kasbiy rivojlanish uchun ajoyib 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Docs: https://alion.io/developers"}}