{"id":3790915,"url":"https://alion.io/job/bombardier-client-services-coordinator-opa-locka-fl","title":"Client Services Coordinator - Opa Locka, FL","company":{"id":455981,"name":"Bombardier","domain":"bombardier.com","url":"https://alion.io/company/bombardier","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Opa-locka, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T06:38:34Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T02:57:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"When applicable, Bombardier promotes flexible and hybrid work policies.\nWhy join us?\nAt Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.\nWorking at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.\nBombardier’s Benefits Program\nWith our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:\nInsurance plans (Dental, medical, life insurance, disability, and more)\nCompetitive base salary \nRetirement savings plan \nEmployee Assistance Program\nTele Health Program\nWhat are your contributions to the team?\nAdhere to Bombardier General Work Rules.\nServe as the primary customer experience advocate for the Service Center.\nDeliver and oversee concierge and hospitality services for customers, crew, and guests.\nDevelop personalized customer visit plans based on preferences, history, and operational needs.\nPartner with Customer Service Managers to co-create exceptional customer experiences.\nAnticipate customer needs and proactively resolve concerns.\nMaintain customer health indicators and action trackers.\nPrepare reports and present findings to Leadership\nMonitor corrective actions through completion.\nPartner with Customer Service Managers to review customer health.\nSupport customer recovery strategies and escalations.\nGuide personalized customer engagement strategies.\nMonitor adoption and utilization of customer-facing digital platforms.\nGather customer enhancement requests and escalate system issues.\nPromote digital tools that improve visibility and customer self-service.\nSupport customer experience improvement initiatives.\nFacilitate cross-functional action reviews.\nSupport Customer Advisory Board and executive action tracking.\nHow to thrive in this role?\nBachelor's degree in Business, Hospitality, Customer Experience, Aviation, or related field preferred.\n0-2 years of customer experience, operations, hospitality, aviation, or continuous improvement experience.\nStrong analytical, communication, facilitation, and presentation skills.\nExperience interpreting customer feedback and performance metrics.\nAbility to influence cross-functional teams without direct authority.\nProficiency with Microsoft Office; experience with CRM, survey platforms, and business reporting tools preferred.\nNow that you can see yourself in this role, apply and join the Bombardier Team!\nBombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.\nJob Client Services Coordinator - Opa Locka, FL\nPrimary Location Opa Locka Service Center\nOrganization Learjet Inc\nShift Day job\nEmployee Status Regular\nReferral Amount $2,000.00\nRequisition 16437 Client Services Coordinator - Opa Locka, FL","description_format":"text","description_chars":3629,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Aircraft Manufacturing","General Aviation"],"lifecycle":[{"event":"open","at":"2026-11-05T06:38:34Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":17,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/bombardier-client-services-coordinator-opa-locka-fl","json_url":"https://alion.io/job/bombardier-client-services-coordinator-opa-locka-fl.json","meta":{"generated_at":"2026-11-09T07:31:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4881,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":455981},"rest":"https://alion.io/mcp/rest/get_company?id=455981"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbombardier-client-services-coordinator-opa-locka-fl"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbombardier-client-services-coordinator-opa-locka-fl"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbombardier-client-services-coordinator-opa-locka-fl"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bombardier-client-services-coordinator-opa-locka-fl\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbombardier-client-services-coordinator-opa-locka-fl"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3790915}},{"tool":"search_jobs","arguments":{"company":"bombardier.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3790915},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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