{"id":1795693,"url":"https://alion.io/job/bombardier-customer-project-manager-2","title":"Customer Project Manager","company":{"id":455981,"name":"Bombardier","domain":"bombardier.com","url":"https://alion.io/company/bombardier","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Wayne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":194000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3691},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-03T18:06:43Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T03:03:22Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"When applicable, Bombardier promotes flexible and hybrid work policies.\nWhy join us?\nAt Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.\nWorking at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.\nBombardier’s Benefits Program\nWith our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:\nInsurance plans (Dental, medical, life insurance, disability, and more)\nCompetitive base salary \nRetirement savings plan \nEmployee Assistance Program\nTele Health Program\n What are your contributions to the team?\nAdhere to Bombardier General Work Requirements.\nServe as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Upsells additional work to Customer.\nPerform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer.\nExecute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency.\nFacilitate status meetings with all departments and shops; update daily reports on status of aircraft\nAssist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials.\nReview, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)\nPerform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure).\nResponsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer\nHow to thrive in this role?\nInterpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.\nCustomer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.\nStrong verbal and written communications skills.\nPlanning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting.\nTypically a minimum 5 years of experience in working in aircraft maintenance environment or substantial similar experience.\nTypically a minimum 2 years of customer project management experience or 2 years of supervisory or lead experience or substantial similar experience.\nWorking knowledge of regulatory governance FAA, EASA, or Transport Canada, for example, part 91, 121, 135 & 145.\nWorking knowledge of aircraft maintenance inspection programs.\nWorking knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.\nComputer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.\nNow that you can see yourself in this role, apply and join the Bombardier Team!\nBombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.\nJob Customer Project Manager\nPrimary Location Fort Wayne\nOrganization Learjet Inc\nShift Day job\nEmployee Status Regular\nRequisition 14613 Customer Project Manager","description_format":"text","description_chars":4698,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T18:06:43Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.941,"p_room":0.9,"age_days":10,"expected_fill_days":28,"reasons":["conf:26","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T05:52:18Z"},"pay":null,"html_url":"https://alion.io/job/bombardier-customer-project-manager-2","json_url":"https://alion.io/job/bombardier-customer-project-manager-2.json","meta":{"generated_at":"2026-10-14T06:35:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7799,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":455981},"rest":"https://alion.io/mcp/rest/get_company?id=455981"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbombardier-customer-project-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbombardier-customer-project-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbombardier-customer-project-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bombardier-customer-project-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbombardier-customer-project-manager-2"}]}