{"id":1795708,"url":"https://alion.io/job/bombardier-customer-project-manager-3","title":"Customer Project Manager","company":{"id":455981,"name":"Bombardier","domain":"bombardier.com","url":"https://alion.io/company/bombardier","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":117000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-03T18:06:43Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T03:03:22Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Summary\nJoin us at Bombardier’s new Abu Dhabi Service Center, a state-of-the-art flagship facility at Al Bateen Executive Airport, set to go live in Q1 2027. This center will offer advanced MRO capabilities and support the entire Bombardier aircraft portfolio. Be part of our expanding Middle East aftermarket team, driving excellence, operational efficiency, and exceptional customer experience across the region.\nThis position is based in Abu Dhabi. The selected candidate must relocate and establish residence in Abu Dhabi. Please apply only if you are prepared to relocate and reside in Abu Dhabi.\nThis position is open to candidates currently based in the UAE; relocation support is not available.\nUAE Nationals are strongly encouraged to apply.\n What are your contributions to the team?\nAdhere to Bombardier General Work Requirements.\nServe as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Upsells additional work to Customer.\nPerform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer.\nExecute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency.\nFacilitate status meetings with all departments and shops; update daily reports on status of aircraft\nAssist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials.\nReview, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)\nPerform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure).\nResponsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer\n How to thrive in this role?\nYou typically have a minimum of 5 years experience working in aircraft maintenance environment or substantial similar experience.\nYou typically have a minimum of 2 years customer project management experience or 2 years of supervisory or lead experience or substantial similar experience.\nYou have working knowledge of regulatory governance GCAA, EASA, FAA for example, part 145.\nYou have working knowledge of aircraft maintenance inspection programs.\nYou have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.\nYou have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.\nYou have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.\nYou have strong verbal and written communications skills.\nYou have planning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting.\nYou have computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.\nBachelor's degree in Business, Aviation or Management\nAbility to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team - preferred\nWorking knowledge of SAP\nBasic acumen of accounting and budgeting principles necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs - preferred","description_format":"text","description_chars":4108,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T18:06:43Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.941,"p_room":0.9,"age_days":11,"expected_fill_days":28,"reasons":["conf:50","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/bombardier-customer-project-manager-3","json_url":"https://alion.io/job/bombardier-customer-project-manager-3.json","meta":{"generated_at":"2026-10-16T01:51:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2960,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":455981},"rest":"https://alion.io/mcp/rest/get_company?id=455981"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbombardier-customer-project-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbombardier-customer-project-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbombardier-customer-project-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bombardier-customer-project-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbombardier-customer-project-manager-3"}]}