Client Partner
Confirmed on the employer's own hiring board on Oct 4, 2026. First seen by Alion on Jun 30, 2026. Bond scores B on the Alion truth index.
The Client Partner is accountable for end-to-end client success and growth, including revenue growth, high-quality delivery, financial performance, and trusted senior-level partnerships. You will serve as a strategic advisor, a cross-functional integrator, and a champion for your clients by translating their goals into actionable strategies and collaborating internally to bring the best of Bond to every interaction.
NOTE: This posting is being used to proactively build a pipeline of qualified candidates for anticipated future hiring needs within our team.
Responsabilidades
Client Partnership & Strategic Leadership- Build trusted relationships with senior client stakeholders through proactive engagement, clear communication, and strategic insight.
- Gain a deep understanding of client objectives, challenges, and industry context to drive relevant, high-impact conversations.
- Guide expectation-setting, alignment, and communication rhythms to ensure predictable delivery and strong satisfaction.
- Act as the senior escalation point, ensuring timely resolution and clear internal alignment.
- Advocate for client needs internally, influencing decisions across practice teams, delivery groups, and leadership.
Account Planning & Revenue Growth
- Lead the development and execution of strategic account plans, integrating growth strategies, delivery success, and relationship insights.
- Identify and shape expansion opportunities in partnership with Client Services, Delivery, Practices, and Operations.
- Maintain accurate CRM records, forecasts, account plans, and pipeline visibility.
- Drive renewals, expansion opportunities, and long-term relationship development.
- Own the pipeline of your portfolio and lead opportunities for your accounts to the successful sale of Bond offerings with your clients.
Account Financials & Commercial Ownership
- Own the financial performance of your portfolio, including revenue, margin awareness, and forecasting accuracy.
- Lead contracts, proposals, renewals, and commercial negotiations in partnership with Delivery, Finance, and Leadership.
- Ensure alignment between contracted scope, delivery execution, and long-term growth objectives.
- Identify and mitigate financial and commercial risks.
Delivery Excellence & Account Health
- Partner closely with delivery teams to ensure projects are structured for success and meet client strategy and expectations.
- Monitor account health, delivery quality, risks, and satisfaction to drive long-term retention.
- Influence delivery approach and prioritization based on client needs and strategic direction.
- Proactively address risks, blockers, and gaps to ensure continuity and high-quality outcomes.
Requisitos
- Bachelor’s degree in Business, Marketing, Communications, or related field; MBA or equivalent an asset.
- 5-7+ years of experience in strategic account leadership, client management, or consulting within professional services, marketing, or technology solutions.
- Proven track record of managing and growing complex client portfolios with measurable revenue and relationship growth.
- Demonstrated ability to build and maintain trusted relationships with senior client stakeholders as a strategic advisor.
- Strong financial and commercial acumen, including budgeting, forecasting, margin management, and contract negotiations.
- Expertise in developing and executing strategic account plans and identifying expansion opportunities.
- Exceptional communication, presentation, and influencing skills across diverse audiences and cross-functional teams.
- Ability to proactively address risks, ensure delivery excellence, and thrive in a fast-paced, dynamic environment.
Beneficios
Compensation: The expected base salary compensation for this role is $129,485.00 to $169,038.00 CAD annually.Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for a newly created vacancy within Bond.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family - all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.