{"id":2446557,"url":"https://alion.io/job/bonfire-analytics-founding-customer-strategy-lead","title":"Founding Customer Strategy Lead","company":{"id":4399795,"name":"Bonfire Analytics","domain":"bonfireanalytics.com","url":"https://alion.io/company/bonfire-analytics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":254000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":817},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-10T22:18:42Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-14T01:15:57Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Bonfire Analytics | Healthcare GTM Insights Platform\nBonfire's mission is to accelerate the adoption of healthcare technology and treatments for the patients who need them most. We do this by fueling healthtech companies (including digital health, medical device, and biotech) in their commercialization and go-to-market strategies through leveraging advanced analytics built on top of comprehensive, feature-rich datasets.\nAbout the Role\nWe're looking for a Founding Customer Strategy Lead to join our lean and formidable team as one of our earliest hires. You'll own a portfolio of our customers end to end. You'll be the person they know and trust: leading calls, understanding what they're trying to accomplish, and turning our healthcare data into answers that move their business.\nYou don't need to be a data scientist, and you don't need a healthcare background. You need to be great with people, comfortable with data, fluent with AI tools, and eager to learn the rest. You'll have an outsized impact from day one.\nYour Responsibilities\nOwn customer relationships and strategy - serve as the primary point of contact for a portfolio of customers; set the plan for each account and lead onboarding, training, and check-ins that customers actually look forward to\n\nTurn questions into answers - scope customer requests, work with our data to pull the numbers, and package findings into clear, customer-ready reports and presentations\n\nWork AI-first - use AI tools as a core part of how you analyze data and build deliverables, and help customers get the most out of Bonfire's AI-powered products\n\nClose the loop - bring what you hear from customers back to the team to shape our product and analytical playbooks\n\nYour Experience\n2+ years in a customer-facing role (customer success, account management, consulting, strategy & operations, or an analytical role with heavy customer exposure)\n\nComfortable working with data: a working knowledge of SQL (or proof you can pick it up fast), and the instinct to sanity-check a number before it goes to a customer\n\nAI-forward by habit: you already use AI tools daily to work faster and better, and you're excited to keep pushing what they can do\n\nExcellent communicator with genuine customer empathy; you build relationships naturally and explain technical topics in plain language\n\nEager to learn and grow at an early-stage startup: you want real ownership and you pick up new skills fast\n\nNo healthcare experience required; what matters is curiosity and the ability to learn the domain quickly\n\nOur Offer\nCompetitive salary + equity along with benefits\n\nSignificant ownership with autonomy to shape how we deliver value to customers\n\nHigh career growth potential as Bonfire grows\n\nIn-person in our NYC, FiDi office preferred (the rest of the team is based in New York); open to remote for the right candidate\n\nCollaborative, mission-driven culture focused on improving healthcare outcomes","description_format":"text","description_chars":2938,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T13:43:08Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.453,"p_room":0.28,"age_days":64,"expected_fill_days":23,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-14T01:52:52Z"},"pay":null,"html_url":"https://alion.io/job/bonfire-analytics-founding-customer-strategy-lead","json_url":"https://alion.io/job/bonfire-analytics-founding-customer-strategy-lead.json","meta":{"generated_at":"2026-10-14T01:52:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2763,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4399795},"rest":"https://alion.io/mcp/rest/get_company?id=4399795"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbonfire-analytics-founding-customer-strategy-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbonfire-analytics-founding-customer-strategy-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbonfire-analytics-founding-customer-strategy-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bonfire-analytics-founding-customer-strategy-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbonfire-analytics-founding-customer-strategy-lead"}]}